Windows 10: In app purchase through microsoft store kept billing me numerous times

Discus and support In app purchase through microsoft store kept billing me numerous times in Windows 10 Software and Apps to solve the problem; I installed DTS Sound Unbound App from the Microsoft Store and tried to purchase DTS HeadphoneX. But at final step it failed after loading for a bit. I... Discussion in 'Windows 10 Software and Apps' started by RashiqRahman, Feb 23, 2023.

  1. RASHIQRAHMAN
    RashiqRahman Win User

    In app purchase through microsoft store kept billing me numerous times


    I installed DTS Sound Unbound App from the Microsoft Store and tried to purchase DTS HeadphoneX. But at final step it failed after loading for a bit. I tried again but same result. The error message said something like "Error on our end. Waiting a bit might help". But when i checked my phone after few minutes I was shocked to see it kept charging me money 16+ times and my bank balance is actually downed!!Please help me with this.. thanks !

    :)
     
    RashiqRahman, Feb 23, 2023
    #1
  2. RASHIQRAHMAN
    RashiqRahman Win User

    In app purchase through microsoft store kept billing me numerous times

    I installed DTS Sound Unbound App from the Microsoft Store and tried to purchase DTS HeadphoneX. But at final step it failed after loading for a bit. I tried again but same result. The error message said something like "Error on our end. Waiting a bit might help". But when i checked my phone after few minutes I was shocked to see it kept charging me money 16+ times and my bank balance is actually downed!!

    Please help me with this.. thanks !
     
    RashiqRahman, Feb 24, 2023
    #2
  3. SUBHASH BOIPAI
    Subhash Boipai Win User
    microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Feb 24, 2023
    #3
  4. PAR_0511
    par_0511 Win User

    In app purchase through microsoft store kept billing me numerous times

    In app purchase through microsoft store kept billing me numerous times

    Good day RashiqRahman! I am glad to be able to provide assistance to you today. My apologies on this issue that you have encountered and kindly check and try the methods below to reach out to the appropriate team as here in the forums we do not have access to user accounts to be able to check and see on what has transpired on this.

    Method 1:

    - Head over to the link below and you can go through the refund process from there

    https://support.xbox.com/en-us/help/subscriptio...

    Method 2:

    Via phone: https://support.microsoft.com/en-us/help/28808/...

    - Head over to the link above and locate the number of Microsoft Store Sales and Customer Support for your country

    Via chat: Contact Us - Microsoft Support

    - Go to the link above

    - Type in billing or refund or talk to an agent

    - Select None of the above/No for every auto response until you reach the Talk to a person option and click on it

    - Select the product from the drop down menu and then sign in when prompted

    - You can select the chat and a new window will pop-up and you will need to wait for a live chat agent to assist you. You can also select the option call me back as another preference for communication and someone from the team should call you back if that option has been selected

    Regards,

    Paul R.
     
    par_0511, Feb 24, 2023
    #4
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In app purchase through microsoft store kept billing me numerous times

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