Windows 10: In Onedrive cloud all my photos have lost the folder hierarchy

Hi Newbie here after searching for help on your forum.

I am running window 10 ver. 1903 64 bit.

I had all of my photos in the Pictures folder on my PC in in seperate folders showing when they were taken and location for retrieval purposes.

I decided to use Onedrive to upload them to the cloud for safe keeping and then, foolishly, deleted the pictures folder and hierarchy from my PC. Now, when I view the photos on Onedrive as they are not on my PC, I have them listed by date but all of the folder hierarchy has disappeared. How can I get the folder hierarchy back?

Anyone any ideas to help?

Many thanks,

:)

 

WD My Cloud 4Tb - Lost full content of Share Folder and Safepoint

Hullo,

Yesterday I lost a whole content of my main custom share folder on My Cloud 3Tb and simultaneously all data on my Safepont backup drive (sic!) (3Tb).

Previously I have noticed that My Cloud frequently disconnected itself from my home network. Thus I had to reboot it by detaching power supply. There was also a problem with recognition of my USB external storage attached to My Cloud (Safepoint drive).

Finally I did a Safe Factory Restore and I switched my main share folder setting from public to private. While doing that my main custom share folder disappeared from share list (Windows Explorer and web UI). When I switched back to public it reappeared again.

I think in this moment I noticed in Windos Explorer that in my main custom folder share sub-folder (huge volume - about 2.7TB) content became disappeared - there were files and subfolders there.

After certain time the share was emptied. There were only one folder (empty) and one sub-folder (empty).

I was struck dumb discovering that the Safepoint drive was also emptied. All folders remains in the root but they were completely empty!

As WD assures it was to be the safest protection for the My Cloud data!.
Thus I have lost almost 3Tb of precious data.

Today I contacted WD Support and they confirmed no data on the both drive. They, in the preliminary way proposed me an exchange (drive is on warranty) free of charge (after recovery attempt)! The final decision should be confirmed. They have advised me to contact recovery service company to retrieve the data. Of course they do not cover the fee.

They have not been able to explain why and how was it possible to loose the data from Safepoint drive.

I am extremely disappointed. In such case the whole WD idea of data security is totally untrustworthy. I will never be able to trust it and put on it any valuable data, any data.

I wonder wher if any of you have the similar problem.

I would be deeply thankful if you could furnish me with any potential cause of that disaster and if the lost data could be recoverable.

Thank you in advance and be careful, do not trust a Safepoint stability and security.

I wish I made a backup on a separate drive and not on attached to My Cloud one. Well, I wish I bought and used My Cloud at all.

Thank you in advance for any suggestion on the above.

 

Photo App automatically add OneDrive Folder

Dear all,

The Photos app of Windows 10 Automatically adds Onedrive Location and start syncing OneDrive Pictures in Collection.

The Photos app add Custom Address of the OneDrive folder automatically i.e. "D:\Libraries\OneDrive\Pictures" then i remove it but after a restart of system the address is again added. (Below Screesnshot for easy reference)

I have unchecked "Show my Photos and Videos from One Drive (Cloud Only".

Can you please suggest another location from where it could be turn off permanenetly.

Thank You All

 

Stop Photo-App downloading ALL Onedrive photos

Launch the Photos app

Click See more menu in the top right represented by the three dots.

Click Settings

Toggle Show my cloud only content from under 'Microsoft OneDrive'

If you see OneDrive Pictures folder listed in Settings, Delete it.