Windows 10: Inaccessible_Boot_Device Error on Windows Dell XPS 15

Hi there!I started up my laptop: a dell xps 15 and was trying to run solidworks when it crashed and I haven't been able to get off of the blue screen for hours at this point.I keep getting the error of Inaccessible_Boot_Device error and I have tried all the different restart options available and nothing works and I have put my recovery key into the laptop and that also doesn't work. I don't know what to do so any help would be appreciated.Thank you.

:)

 

Dell xps 15 touch screen not working

Hi,



To better assist you, share the information.

- What is the model number of Dell xps 15?



I suggest you follow the below method.



Method 1: I suggest you to run the hardware and device troubleshooter
to check and fix issues with hardware and devices.
Refer these steps:

• Press Windows key +X, select Control panel.
• Click on troubleshooting and click on the
  view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

Method 2: Update the touchscreen drivers manually from the Device manager by following the steps below and check if the issue is resolved.

1.Press Windows logo + X keys on the keyboard and select
Device manager from the context menu.

2.Expand Human Interface Device option, right click on the touchscreen driver and select Update this software from the context menu.

3.Follow the on-screen instructions.



Also, I suggest to refer to the article on How to update drivers from the below article.

http://windows.microsoft.com/en-in/windows-10/how-to-update-drivers



Do let us know the result.



Thank you.

 

Dell Xps 15 9560 BSOD when unplugging from WD15 Dock, error System_thread_exception_not_handled, failed: usbxhci.sys

Hi

Welcome to Microsoft community.

I understand the BSOD issue you're experiencing when unplugging your Dell XPS 15 9560 from the WD15 Dock. The error "System_thread_exception_not_handled" and the file "usbxhci.sys" that failed indicate that the issue is related to the USB 3.0 driver.

Here are some suggestions that you might find helpful:

1. Update Your Dock Firmware: Dell regularly releases firmware updates for their docks. Visit the Dell Support website, enter your service tag or product ID, and check if there's a firmware update available for your WD15 Dock.
   
2. Update USB 3.0 Drivers: Visit the Dell Support website and update the USB 3.0 drivers for your Dell XPS 15 9560.
   
3. Update BIOS: Check if there are any BIOS updates available for your Dell XPS 15 9560. BIOS updates can often resolve hardware compatibility issues.
   
4. Disable Power Management of the USB Root Hub: Go to Device Manager > Universal Serial Bus Controllers > USB Root Hub (USB 3.0) > Properties > Power Management, and uncheck "Allow the computer to turn off this device to save power".
   
5. Check for Windows Updates: Make sure your system is up to date with the latest Windows updates.
   
6. Contact Dell Support: If the issue persists after trying the above steps, it would be best to contact Dell Support for further assistance. They might have more specific troubleshooting steps for your particular model.
   

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Crackling sound on Dell XPS 15 win10

My Dell XPS 15 L502X producing crackling sound. I am having Realteck High Definition driver installed. Pl suggest solution.