Windows 10: Inaccuate colour when printing photos

My computer with Windows 10 is printing photos with inaccuarate colours. They are dark or overintense. How can I get it to print with accurate color? I have an HP Envy 4552 printer with HP cartridges

:)

 

Printing photos in colour

Up to now I have had no problems with printing photos in colour. But now they print in black and white, I have not altered any settings, how do I rectify the problem.

I am using Windows 10 and a HP Envy 4527

 

Coloured photo's being printed in Monochrome via Windows Photo's


Using a HP ENVY 4520 printer.

Recently for whatever reason something has changed in my settings and cannot find why.

If I doubleclick on any photo, presuming its opened by Windows Photo as it starts with a black screen and the printer icon is top left. When the photo is opened it is in colour. But when asked to print and the left hand column appears where paper choice and portrait/landscape etc settings appear. Now the photo is in monochrome and despite going through to 'advance' to change from monochrome to colour. It still prints monochrome.

I have removed the device from printer/scanner settings. Restarted the laptop and added the printer again, with same results.

I have not installed the manufacturers software as it not been needed previously until this problem came about. And cannot find any route to change the default from monochrome to colour.

thanks

 

Printing a photo on windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

You can use Windows Photo App to print the photos in windows 10.

I suggest you to follow the steps below and check if it helps.

• Press Windows key and type Photos.
• Select the photo.
• Right click on the photo.
• Select print option.
• Then you will be able to print photos.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.