Windows 10: Incompatible program

Just purchased a new Dell computer. Tried installing TurboTax 2020 program I just get a blank screen. Tried running troubleshooter issue found Incompatible Program. How do I fix it

:)

 

Program incompatibility.

Hi Pratik,

One possible factor why is your Mall Tycoon 3 screen is flashing after starting the game is that the component of the game is corrupted. To isolate compatibility issues with, here are steps on how to use Program Compatibility Troubleshooter.

• 
  Open Control Panel > All Control Items. You will see the Run programs made for previous versions of Windows, under Programs & Features.
  
  
  
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  Click on it to open the Windows Program Compatibility Troubleshooter.
  
  
  

*You can also create a Program Compatibility Troubleshooter desktop shortcut.

• 
  Click Next or the Advanced option, if you don’t want things to be fixed automatically. Windows will try to detect programs you may be facing problems with.
  

• 
  Select the one you want and click Next.
  
  
  

*The Troubleshooter will analyze and present a list of problems.

• 
  Click on Next to fix the problems.
  

Update us if the issue persists.

 

Microsoft Lists Programs That are Incompatible With Windows Vista SP1

Microsoft has published a list of programs that are currently incompatible with Windows Vista SP1 "Service Pack 1 for Windows Vista is an important update for Windows Vista. Windows Vista Service Pack 1 (SP1) contains many security, reliability, and feature updates for Windows Vista. A program may experience a loss of functionality after you install Windows Vista SP1. However, most programs will continue to work as expected after you install Windows Vista SP1."

Windows Vista SP1 Incompatible Programs

Source: Guru3D

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.