Windows 10: Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy

Discus and support Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy in AntiVirus, Firewalls and System Security to solve the problem; When attempting to run a complete disk backup using Backup and Restore Windows 7 on a Win 10 64-bit OS, there is a notification: Check your backup... Discussion in 'AntiVirus, Firewalls and System Security' started by salt64, Aug 17, 2021.

  1. SALT64
    salt64 Win User

    Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy


    When attempting to run a complete disk backup using Backup and Restore Windows 7 on a Win 10 64-bit OS, there is a notification: Check your backup operation did not complete successfully because the file contains a virus or potentially unwanted software. 0X800700E1. Three different security scans, including Windows Security and newly-downloaded MS Security Scanner find no current threats on the system, but Windows Security Protection History shows Incomplete Remediation for a Trojan located at file: \Device\HardiskVolumeShadowCopy7\[file name]. I'm unable to find this location on the

    :)
     
    salt64, Aug 17, 2021
    #1
  2. LOYALL
    loyall Win User

    Windows Security Protection History-remediation incomplete

    Windows 10 security found two trojans that are now listed in my protection history as severe-remediation incomplete. And yet my virus and threat protection shield icon has a green checkmark. What if anything should I do? Why does it say remediation incomplete?

    A manual scan by Malwarebytes identifies zero threats.
     
    loyall, Aug 17, 2021
    #2
  3. JERRY8A
    Jerry8A Win User
    Remediation Incomplete Message

    Remediation Incomplete Message

    I had a Trojan threat that indicated a virus was in Temporary files. I ran CCleaner to clear temporary files. I then checked Windows Security and it said my Virus and Threat Protection was ok. See screenshot.

    Later, I rechecked Protection History and found the Remediation Incomplete message. See screenshot. I read that sometimes this message can appear after clearing a virus threat.

    I ran CCleaner again and also Malwarebytes. I also did a Full scan on Windows Defender. In all scans they did not show I had any virus issues.

    So, how should I treat the Remediation Incomplete message?

    Thanks,
    Jerry

    Windows 10


    Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy [​IMG]

    Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy [​IMG]
     
    Jerry8A, Aug 17, 2021
    #3
  4. LOYALL
    loyall Win User

    Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy

    Windows Security Protection History-remediation incomplete

    I went to a website on Edge chromium. The was an audio message saying my computer was locked. It turned out it wasn't. I closed the browser, and opened Windows security. Two trojans were listed in protection history as severe - status:failed - remediation
    incomplete. A further scan by malware bytes revealed no threats. The two trojans were Skeeyah.A!rfn and FakeAlert!MSR
     
    loyall, Aug 17, 2021
    #4
Thema:

Incomplete Remediation for a Trojan located in HardiskVolumeShadowCopy

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