Windows 10: Incorrect billing

I have been charged 59.99 on me AMEX from Microsoft when I don't have any active subscriptions! When I call the helpline, no one is there to actually talk! Can someone advice what I need to do.Thanks!

:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

i cannot purchase in app games with mobile billing

Hello,

There are several reasons why you are experiencing an issue when purchasing applications. It could be an internet connection issue or your mobile operator doesn't support this payment method. To know more, please provide the following information:

• Are you using WiFi when purchasing applications?
• Is the issue happening when purchasing a specific application?
• Have you tried any troubleshooting steps?

We suggest that you check this link to make sure your mobile operator supports Mobile Operator Billing as a payment
method.

 

Mail in Windows 10 - incorrect email address suggestion

When I create a new message and start to type an address a list of suggestions pops up. The top one is incorrect and I want to delete it but it does NOT appear in my contacts. How can I get rid of it?

[Original subject: Live Mail in Windows 10 - incorrect email address suggestion]