Windows 10: Incorrect Determination Malware

Dear team,I am writing to request your immediate assistance with a critical issue that is severely impacting our business operations and user experience. Our software is currently being incorrectly flagged as malware by Microsoft Defender, resulting in a complete disruption of service for all our users.Key points:Microsoft Defender is erroneously detecting our legitimate software as malware.This false positive detection is preventing ALL our users from utilizing our software on their PCs.We have made multiple submissions to the Microsoft platform to address this issue, but have received no res

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Malware Detected

If this is what you are seeing suggest you follow all
ofthe steps listed in this removal guide:
https://www.bleepingcomputer.com/virus-removal/remove-the-requested-resource-is-in-use-error/

Other scanners that may help resolve this malware issue are listed in
List of Malware Removal Tools

Regards…

Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Can an incorrect program size indicate malware?

Example File Sizes from "Programs and Features":





Windows is reporting vastly incorrect file sizes. In the example given, Python 3.4.1 is listed as taking 30 GB of space. This isn't the only program on this machine that should be very small (under 100 MB) and is listed as at least 30 GB.

Could this indicate something else on my computer disguising itself as such a program that MalwareBytes and my anti-virus do not pick up (or have taken care of but have not cleaned up after)?

There is no slowness or indication of any problem related to Malware or any such thing. I originally attributed this as a quirk of Windows 10, as it hadn't been noticed before then. It hasn't changed throughout Windows 10 updates, so I'm considering otherwise.

If it is something bad or the remnants of such thing, is there any way to determine where that data is that Windows is looking at so it can be removed? If not, is this a common issue that has a solution so that Windows reports the correct sizes?