Windows 10: Incorrect discount eligibility cannot be removed

Discus and support Incorrect discount eligibility cannot be removed in Windows 10 Gaming to solve the problem; I can't believe I've wasted so much of my time on the phone to Microsoft this morning trying to do the right thing even though it may cost me more next... Discussion in 'Windows 10 Gaming' started by paul-bitoclass, Apr 6, 2022.

  1. PAUL-BITOCLASS
    paul-bitoclass Win User

    Incorrect discount eligibility cannot be removed


    I can't believe I've wasted so much of my time on the phone to Microsoft this morning trying to do the right thing even though it may cost me more next time I'm buying something, and Microsoft simply refuse to help!The Microsoft Store has incorrectly decided I'm entitled to the student/NHS/military discount, when I am not. I do not want to defraud Microsoft or risk them coming after me for the price difference down the line, but there is no way to tell the store it is wrong, I am not eligible.I saw another question on this website about this and after a few messages back and forth the discussi

    :)
     
    paul-bitoclass, Apr 6, 2022
    #1
  2. DIGITIG
    digitig Win User

    Remove student eligibility

    Microsoft Store thinks I'm eligible for Student and Armed Forces discount. I'm not. Much as I'd appreciate a discount, I don't want one under false pretences. How do I tell Store I'm not eligible? It must happen when students graduate or when people leave
    the forces, but how?
     
    digitig, Apr 6, 2022
    #2
  3. WIIFRED P
    WiIfred P Win User
    Remove student eligibility

    Hi there,

    This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you.

    Military and Student discounts will be applied to your account if you have a qualifying military email and/or a student email. Are you a student who recently graduated or a military personnel who recently left the service? If you really feel that you're not
    eligible for a discount, you may reach out to them by using the Get Help app that you can find on the Windows Start Menu by pressing the Start button.

    I hope the information I provided will help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

    Thanks,

    Wilfred P.

    Independent Advisor
     
    WiIfred P, Apr 6, 2022
    #3
  4. ANDRE DA COSTA
    Andre Da Costa Win User

    Incorrect discount eligibility cannot be removed

    Andre Da Costa, Apr 6, 2022
    #4
Thema:

Incorrect discount eligibility cannot be removed

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