Windows 10: Incorrect email entered when got new laptop. Windows 10 on a Lenovo

Discus and support Incorrect email entered when got new laptop. Windows 10 on a Lenovo in Windows Hello & Lockscreen to solve the problem; Hello, In setting up my new laptop, I put the incorrect email address in. It initially asked me for a pin number and now that has expired. I have... Discussion in 'Windows Hello & Lockscreen' started by HolliKrause, Mar 19, 2019.

  1. Incorrect email entered when got new laptop. Windows 10 on a Lenovo


    Hello,


    In setting up my new laptop, I put the incorrect email address in. It initially asked me for a pin number and now that has expired. I have tried every password I would use and its not working. Can't get into the laptop at all. I haven't even used it yet. Is there a way to reset without having to take it to bestbuy and pay $199 for them to reset the laptop?

    :)
     
    HolliKrause, Mar 19, 2019
    #1
  2. ricci8357 Win User

    entered incorrect email add. during setup new laptop

    I just purchased a new laptop and while setting up a new Microsoft acc. I was given options of which email

    address was available after chosing one I continued to perform setup of a laptop I just purchased while in setup I entered the incorrect email add. in Outlook16. Microsoft gives you a limited time to verify this email

    with an email which was sent to my gmail account. Since I had the wrong outlook.com add I could not verify in the amount of time allowed. The laptop has Windows10 O/S. Iam not sure what steps to perform and in what order to do them in? Would a factory reset
    put me back to the get started prompt? how do I make sure that email on the Microsoft account is still availablel Iam new to this community and would greatly appreciate your help, Thank You, Nick
     
    ricci8357, Mar 19, 2019
    #2
  3. entered incorrect email add. during setup new laptop

    Thank you for the additional information. We suggest that you follow these steps to manage your email profile:

    • Open Outlook 2016 app.
    • Click on File.
    • Go to Account settings drop down.
    • Select Account Settings...
    • Go to Email tab.
    • Click Change... Here is where you can manage or edit your email profile.

    Let us know how it goes.
     
    PreciousLeb, Mar 19, 2019
    #3
  4. ricci8357 Win User

    Incorrect email entered when got new laptop. Windows 10 on a Lenovo

    entered incorrect email add. during setup new laptop

    Thank you for your reply to my situation,I started and new Microsoft account and a new Outlook16 account during setup on a new laptop. After picking a email add that was not taken I continued the setup process,not realizing that I entered the wrong email
    add on both Microsoft and Outlook16. It's a mess because all of the trail wear etc. on new laptop also has incorrect Microsoft/Outlook16 emal What I need is know is in what order to attempt to correct this mess?
     
    ricci8357, Mar 19, 2019
    #4
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Incorrect email entered when got new laptop. Windows 10 on a Lenovo

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