Windows 10: Incorrect Key for BitLocker

I attempted to install a Lenovo driver for photoshop I can't recall the specific name and it caused BitLocker to activate and lock me out of my system. I was able to find the recovery key, however, every time I enter it, it is telling me that I am using the wrong key or have the wrong information. I checked my Microsoft account and it is not in there either. I have no clue where to go from here and have important files on this laptop that I can not afford to lose. I haven't updated my system back up yet either so I will lose things if I have to do a system reset. Does anyone know a way to fi

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BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

Bitlocker - The parameter is incorrect


I have one data drive that is Bitlocker protected and it has always worked fine. Now it seems to unlock, but when I try to access the drive I get "The parameter is incorrect". The am running Windows 10 Pro 1607 14393.105.

Does anyone have any suggestions before I pull out the drive and try it in another machine?

Ak

 

Bitlocker Key

Hi,

Thank you for posting your concern. It is good that you know the Bitlocker key to properly get into the computer. To help you turn off the Bitlocker key, you can follow the steps below:

Please make sure you are signed as the Administrator of the computer.

To suspend BitLocker Drive Encryption on an operating system drive

• 
  Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
  
• 
  Click Suspend Protection for the operating system drive.
  
• 
  A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption. Click
  Yes to continue and suspend BitLocker on the drive.
  

To turn off BitLocker Drive Encryption

• 
  Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
  
• 
  Find the drive on which you want BitLocker Drive Encryption turned off, and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Let us know if this resolves your concern.