Windows 10: Incorrect mouse functioning.

Discus and support Incorrect mouse functioning. in Windows 10 Drivers and Hardware to solve the problem; I am using Windows 10 Home and my mouse is a Logitech Wireless Trackball M570. Although the pointer is always visible, from time to time the trackball... Discussion in 'Windows 10 Drivers and Hardware' started by John 267QL, Jun 25, 2020.

  1. JOHN 267QL
    John 267QL Win User

    Incorrect mouse functioning.


    I am using Windows 10 Home and my mouse is a Logitech Wireless Trackball M570. Although the pointer is always visible, from time to time the trackball is unable to select a function using the left or right click. It can go for several days working correctly and then will start malfunctioning again. To restore the correct functioning I need to press Ctrl-Alt-Delete and then press "Cancel". Why is this and how do I correct it?

    :)
     
    John 267QL, Jun 25, 2020
    #1
  2. MICHAEL GALL
    Michael Gall Win User

    Mouse functions poorly

    Hi Steve,

    Let us isolate the issue with the function of your mouse by providing us the following information:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Have you tried using another mouse on your device? If yes, what is the result?

    We look forward to your response.
     
    Michael Gall, Jun 25, 2020
    #2
  3. LOV DOLLENTE
    Lov Dollente Win User
    Microsoft RVF-00052 Arc Touch Mouse

    Hi Logan,

    To better assist you, please clarify the following:

    • Did you make any changes prior to this issue?
    • Have you tried using the mouse on a different computer?

    Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
    link. Keep us posted with the result.

    Regards.
     
    Lov Dollente, Jun 25, 2020
    #3
  4. MICHAEL GALL
    Michael Gall Win User

    Incorrect mouse functioning.

    Mouse Scroll Wheel changes windows in some web sites

    Hi,

    For us to properly isolate the issue with the performance of your mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or a Bluetooth mouse?
    • Have you tried using a different mouse? If yes, what is the result?
    • Have you tried using your current mouse to a different computer? If yes, how was it?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    For possible resolution, we suggest that you check and try the troubleshooting steps from the articles below:


    We look forward to your response.
     
    Michael Gall, Jun 25, 2020
    #4
Thema:

Incorrect mouse functioning.

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