Windows 10: "Incorrect password" after windows update - reoccurring issue help please?

Hi there,


Since September i have been suffering windows update issues which is now getting frustrating.


i have been on the forums once regarding this and used the windows update hider to hide the effected update.


but since September it has continued with one update after the other updating then causing me to be locked out My account is local not microsoft


i then have to uninstall the update to be able to get back into my account and recently, the windows update box warned me my laptop is out of date.. and missing important security / bug fixes..


this has become seriously frustrating and i do not want to have to wipe my machine simple because updates do not work / lock me out?


can anyone help me with this issue as its beyond frustrating and i need this laptop for work / communication due to the restricted lockdown


thanks


A.

:)

 

Windows 10: Issues with logging into the computer and getting incorrect password message.

Hi George,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is Internet connectivity issue.



To assist you better, please provided us the information below:

• When you say that "my password in it says it's incorrect", are you trying to login as Microsoft Account or Local Account on the computer?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to check whether caps lock or Num lock in enabled or not while entering the password.

Also I recommend you to enter the password through On-Screen Keyboard. Check if it helps.

1. At the login page.

2. Click on Ease of Access icon which is present at the bottom right corner of the Screen.

3. Then click on On-Screen Keyboard option from the list.

4. Enter the password through On-Screen Keyboard and try to sign in.





Please get back to us with an update on issue with logging into Windows 10, we will be happy to help.



Thank you.

 

"incorrect password" at startup

Hi,

As you are facing issues with unlocking the laptop with password while rebooting the system for first time, we will help you.

I suggest you to check if your issue matches with the below thread. If so, try the troubleshooting steps suggested by
Wasim Asad on August 18, 2015 and check if it resolves your issue.

When trying to sign into Windows 10 for the first time, I
get the error “That password is incorrect.”

Hope it helps. Try the above and get back to us with an updated status of unlocking the laptop for further assistance.

Thank you.

 

Windows 10 password incorrect

Hi,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you are having with the computer. I understand the frustration when things don't work the way it should.

• 
  Are you using Microsoft or local account?
  

I would suggest you to press the eye icon on the password text box and check whether you have entered the correct password.

I would suggest you to use On-screen keyboard and try logging into your local account and check if it helps. Follow these steps.

1. On login screen click Ease of access button on bottom left corner of the screen.

2. Click on On-Screen keyboard (OSK).

3. Try entering the password using OSK and check.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.