Windows 10: Incorrect password on Windows 10 login screen.

My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?

:)

 

Windows 10 password won’t work after reinstall

I reinstalled window 10 on my surface pro and now the login screen says my password is incorrect. I changed password a few times but the windows 10 login screen won’t take it. Any suggestions. Also, I don’t have power button showing up on screen so can’t
restart windows 10 in safe mode.

 

Locked out

I am having the exact problem my login screen says my password is incorrect , doubled check by logging into my Windows account in another computer and all okay. name is ok , pw ok, and I also see my devices . Please advice._?Login screen goes quickly
to WELCOME and then shifts to password incorrect.

 

Hi honus03 and welcome to Tenforums.

I think you should be able to enable the Hidden Administrator Account using option #4 here:
Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.

 

Ok, Thanks for the info. I will try that this weekend when I go out there.