Windows 10: incorrect PIN too many times and no lost PIN link appears

I received new HP Envy 17-ch100 a couple weeks ago and allowed the HP welcome guide me though making fingerprint and pin which I wrote down so am pretty sure of what it is, and then I loaded a bunch of software. When I rebooted that is when I was blocked from login by repeated demand for pin and then saying I had tried too many times and given a challenge phrase of A1B2C3 and demanding restart to try again. Stuck in endless loop of restarting to try each time. No option to select forgot PIN. Searching the web turned up scattered and mixed things. Microsoft says

:)

 

Entered an Incorrect PIN too Many Times

i was changing my desktop pin number

a simple switch

i entered the correct pin nimber

entered the new pin number

confirmed new pin number

told incorrect

changed it and thought it was missing a number or symbol

did it again

again told incorrect

did it again with another new number

again incorrect

quit

returned to working on desktop no problems

later restarted computer to update

when i went put the pin number in

this appeared

You've entered an incorrect PIN too many times. To try again, restart your device."

then a code appeared A1B2C3

typed it and put in the orginal pin number

incorrect , put in the last pin incorrect and now im locked out

idk what to do

 

Log-in Pin is incorrect after Anniversary update


I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0

 

Entered an Incorrect PIN too Many Times

Here are your options:

• Enter the correct PIN
• Click "Login options" then log in with your password
• Wait until the timeout that you see on the screen has expired
• Log on with the spare admin account that you wisely created some time ago, same as you had a spare key cut for your house.