Windows 10: Incorrect platform purchase

Discus and support Incorrect platform purchase in Windows 10 Gaming to solve the problem; Hello, My girlfriend purchased 2 Season Passes to Minecraft Dungeons today. However, it looks as though she purchased them for XBox instead of Win... Discussion in 'Windows 10 Gaming' started by Spencefrom KC, Dec 9, 2020.

  1. Incorrect platform purchase


    Hello,


    My girlfriend purchased 2 Season Passes to Minecraft Dungeons today. However, it looks as though she purchased them for XBox instead of Win 10. How can we get the keys switched to the correct platform so that we can play the new DLC today?


    Thanks,

    KCSpence

    :)
     
    Spencefrom KC, Dec 9, 2020
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Dec 9, 2020
    #2
  3. John Sarc Win User
    Bitlocker and Trusted Platform Module problems

    We appreciate the screenshot you sent.

    This issue usually occurs because the Trusted Platform Module (TPM)
    uses the manufacturer driver and not the Windows built-in Trusted Platform Module driver.

    To resolve this, you can manually uninstall and reinstall Trusted Platform Module. To do so, see the steps below:

    • Open Device Manager on the device on which you are experiencing the issue
    • Uninstall the Trusted Platform Module driver.

    Give us an update after following the troubleshooting steps provided.
     
    John Sarc, Dec 9, 2020
    #3
  4. Incorrect platform purchase

    EVGA GTX 2xx series Reinbursement Service

    XFX started it and Evga is doing the same. Evga is starting its own reinbursement program for those who bought the Evga 2xx series when they first came out. All you have to do is follow a few steps.

    • Must be a new purchase from an authorized EVGA reseller. Step-ups do not qualify.
    • You have 14 days to register and upload a qualified invoice to claim your EVGA Bucks.
    • Only customers who purhased the EVGA GTX 280 or GTX 260 at the full Manufactured Suggested Reatil Price (MSRP) will qualify for the Reimbursement Program.
    • If between June 16th and July 7th you purchased an:
    • EVGA GTX 260 you will receive $75.00 in EVGA Bucks* or $60.00 Cash Back
    • EVGA GTX 280 you will receive $150.00 in EVGA Bucks* or $125.00 Cash Back
    The only thing this doesn't cover is the Step-up program. I'm fine with that because I got the price cut anyway. I just hope to get the card by this weekend if not early next week. I have a itch to bench. *Rockout :rockout:

    Source: EVGA
     
    Cold Storm, Dec 9, 2020
    #4
Thema:

Incorrect platform purchase

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