Windows 10: Incorrect Recovery Key for WD Element

I have lost the BitLocker password for my External HD. I attempted to use the provided recovery key, but it does not work. How else may I reset the password and access the hard drive?


Thanks in advance!

:)

 

External Hard Drive (WD Elements) is visible in PW but not in explorer

followed steps..

the partition displayed as below...





as advised I selected "list".. and for a long time it was like this..

 

Help with WD Elements

My current WD Elements is rather ancient and I was thinking about getting a more up to date one, any suggestions please?

 

External Hard Drive (WD Elements) is visible in PW but not in explorer

Continued:

Plug in your 1TB WD Elements drive from which you want to recover the data.

Plug in your Destination drive with Recovery folder in it.

Run testdisk_win.exe ( You will navigate in the TestDisk Window to select/highlight using the Up/Down and Left/Right Arrow Keys. At anytime you can close TestDisk by clicking on the X in the top Title bar.)

Follow the process outlined in my post #6 here https://www.sevenforums.com/hardware...ml#post3301749

First Screen: As instructed. No change

Second screen: Should show your 500GB System disk, 1TB WD Elements Disk and your Destination Disk followed by the drives. Select/highlight your 1TB WD Elements Disk. (Please take a screenshot and post for me to see what shows up) Proceed is already highlighted. Press ENTER

Third Screen: As instructed therein

Fourth Screen: As instructed therein

Fifth Screen: Does it show your single partition in the disk? What is highlighted? If

• is not highlighted, move the highlight to
  • and press ENTER
    
    Sixth Screen: Do you see all your files ?
    
    If yes, copy the files to the Destination Disk Recovery Folder.
    
    Copying files listed by TestDisk during Recovery : My post #28 here https://www.sevenforums.com/hardware...ml#post2395385