Windows 10: Indestructible Game Files

I have discovered that a large amount of my disk drive has been eaten up by some particular files that originally I didn't recognise. I follow some instructions I found on here and managed to locate more information on them, and it seems to look like an Age of Empires game. Now I used to have AoE2 and that was fine, uninstalled that without issue, but with AoE3 it dodnt install properly in the first place.


I've tried just deleting the file, using the security settings to give myself full control but when i try to delete it it tells me I need to give myself permission....


Ive included a photo as im hoping someone else has had this same issue.




:)

 

Black Bars in Game

Hi Ahmed,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and appreciate the steps taken to solve the issue.

I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the game and save it on your local disk.
• Right click on the setup file of the game and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

game scores and game progress

Hello,

To assist you further I would like to ask if you are playing the game online or from desktop.



If the game is installed and you are playing from the desktop, the issue might be caused due to compatibility of the game with Windows 10. I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the game from the game developers website and save it on your local disk.
• Right click on the setup file of the
  game and select “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.