Windows 10: Infected computer stuck on updating screen

Discus and support Infected computer stuck on updating screen in AntiVirus, Firewalls and System Security to solve the problem; My Windows 8 (I believe) had been infected with viruses such as PUPs and AVG Antivirus. It is currently stuck on the updating screen. Please help me!!!... Discussion in 'AntiVirus, Firewalls and System Security' started by LiamBiskamp, Feb 7, 2019.

  1. Infected computer stuck on updating screen


    My Windows 8 (I believe) had been infected with viruses such as PUPs and AVG Antivirus. It is currently stuck on the updating screen. Please help me!!!

    :)
     
    LiamBiskamp, Feb 7, 2019
    #1

  2. windows update stuck at installation screen and cannot get to desktop

    Hi Sue,

    To understand the issue better, I would like to ask some questions:

    • Is the computer stuck in the Installing updates screen?
    • For how long is the computer stuck in the screen?
    • When was the computer last updated?
    • Is the screen showing any percentage of installation?

    Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
    provided below:

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.

    Thank you.
     
    Eeshwar Kumar, Feb 7, 2019
    #2
  3. qubit Win User
    i update bios then black screen ???? pls help me 980ti

    @smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?
     
    qubit, Feb 7, 2019
    #3
  4. bruinator Win User

    Infected computer stuck on updating screen

    steps taken for infected Pc's.


    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
     
    bruinator, Feb 7, 2019
    #4
Thema:

Infected computer stuck on updating screen

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