Windows 10: Infected operating system warning

A message has come up:


Attention!

Infected operating system (4) viruses and your system damaged. It is necessary to clean the system from viruses as quickly as possible.

Do not ignore this warning


There is an OK tab in the dialogue box to click and a screen behind showing a 2 step remedy:

Step 1 - press the button DOWNLOAD and load for free now!

Step 2 - select and open the application to restore The systems!


So it looks really dodgy, but when I go into Windows Defender Security Center, there is a warning sign on Virus & threat protection and it says there are actions recommended in AVG Antivirus, which is what I have installed for viruses, and a link to open AVG Antivirus, but AVG won't open either from here or from the start button.


Can anyone tell me if this is a genuine warning message or not? It looks wrong and my computer seems to be working as normal as far as I can tell, but I'm concerned that I can't get into AVG to check it.

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Programs not working


In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

' choose an operation system to start"

Hi Bob,

To better assist you, do let us the complete message that you receive.

Sometimes, this could be due to two operating system installed in your computer. Just to make sure this is not the case, I suggest you to try the steps below:

1. Press Windows key + R.

2. Type msconfig and press enter.

3. Click the "boot" tab and check if there are any other operating system listed.

4. In addition, change the timeout time to 3 seconds(default)

Let us know the result, we will be glad to help if you need further assistance.