Windows 10: Infinity bluescreen

So I booted up my laptop and it showed the Alienware logo, and showed the normal loading circle. After spinning around twice, it bluescreens, saying WHEA_INTERNAL_ERROR. It collects info. Then restarts. And the cycle repeats. I can’t access WinRE or do anything else.

submitted by /u/GrimDaTroller
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:)

 

infinity slots

Hi Kathy,

Thank you for posting your question in the Microsoft Community.

I certainly understand the difficulty you are facing with this game error. We will certainly help you with this issue.

• Have you installed all the pending updates on the computer?
  
• Are you facing any performance issues with other apps apart from Infinity Slots?
  

Let us try these steps to check if that makes any difference.

Step 1: Suggest you to run the apps troubleshooter on the PC to
fix problems with apps from Microsoft Store.

Step: 2: Further, you may also put the PC in a
clean boot state to check if that helps. A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

Note: Your computer may temporarily lose some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.

I would also suggest you to check with the game developer
Infinity Slots - Spin and Win! Website.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Infinity Slots

As I'm not very tech savvy I didn't attempt the possible solution suggested above as I wasn't successful with any of the other suggestions; I just opted to forget about playing that particular game. Last night there was an extensive Windows Update that
took about 2 1/2 hours and today I am able to access Infinity Slots again. It was obviously an issue with the previous update that prevented me from accessing this particular game which has been rectified with the current update. Thank you all for your suggestions.

 

bluescreen error message wont allow access to desktop

Hi David,

To know what kind of troubleshooting steps would be applicable to your bluescreen error, please answer these questions:

• What is the exact error message showing on your end?
• Were there any changes/updates to your device prior to the issue?
• Any troubleshooting steps you've done so far to resolve the issue?

For now, you can have a look at the troubleshooting step on this link as an initial remedy to the bluescreen
error you're receiving.

We'll be waiting for your updates.