Windows 10: Informing MS about a Virus NOT detected by Windows Defender

Discus and support Informing MS about a Virus NOT detected by Windows Defender in AntiVirus, Firewalls and System Security to solve the problem; How do we inform MS about a virus on my system, that is NOT being detected/fixed by Windows Defender? Alan... Discussion in 'AntiVirus, Firewalls and System Security' started by Quinbus, Aug 13, 2018.

  1. QUINBUS
    Quinbus Win User

    Informing MS about a Virus NOT detected by Windows Defender


    How do we inform MS about a virus on my system, that is NOT being detected/fixed by Windows Defender?


    Alan

    :)
     
    Quinbus, Aug 13, 2018
    #1
  2. ROBERT CAW
    Robert Caw Win User

    Virus Not Detected By Windows Defender

    Hi,

    If your running two antivirus at the same time and Windows Defender did not detect the virus, We suggest that you remove the virus with the third party malware that you're currently using. We recommend to use a single anti virus. and keep it up-to-date.

    Let us know if you need further assistance.
     
    Robert Caw, Aug 13, 2018
    #2
  3. SYSTEMOFTHEWORLD
    SystemOfTheWorld Win User
    Windows Defender realtime scanning will not switch on - it detects another anti-virus product.

    Windows Defender realtime scanning will not switch on, and the message suggests there is another anti-virus product present but if there is it does show up in Window 10 UI.

    The long story is that I am troubleshooting a problem with application software. The manufacturer suggest removing Bitdefender because there product is incompatible. I thought I would give this a try, if only to element Bitdefender as a cause.

    Firstly, I upgraded from Bitdefender 2016 to 2017 to see if that made a difference. The application still failed so I decided to try removal.

    • I used the standard uninstall to remove Bitdefender 2017, rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
    • I download the uninstall application for Bitdefender 2017, ran it then rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
    • I checked the file system and all Bitdefender files have been deleted.
    • I check the registry and found a couple of references to Bitdefender Wallet, then deleted these.
    • I rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
    • I reran the uninstall application for Bitdefender 2017 then rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection.
    I can find no traces of Bitdefender so I wonder why Windows Defender detects another anti-virus software. I've check other posts but couldn't find additional steps for uninstalling an anti-virus software. Any suggestions?

    Moved from Windows 10
     
    SystemOfTheWorld, Aug 13, 2018
    #3
  4. SUSAN68NM
    Susan68NM Win User

    Informing MS about a Virus NOT detected by Windows Defender

    Windows Defender Virus and Threat Detection

    Windows Defender Virus and Threat Detection turns off and won't restart
     
    Susan68NM, Aug 13, 2018
    #4
Thema:

Informing MS about a Virus NOT detected by Windows Defender

Loading...

  1. Informing MS about a Virus NOT detected by Windows Defender - Similar Threads - Informing Virus detected

  2. fix windows defender detecting nvwgf2umx.dll as virus?

    in Windows 10 Software and Apps
    fix windows defender detecting nvwgf2umx.dll as virus?: Since yesterday, windows defender has alerted me with a threat found.this threat is in: C:\Windows\System32\DriverStore\FileRepository\nvacig.inf_amd64_20170d282843d8a7\nvwgf2umx.dlland is detected as a Trojan:Script/Wacatac.H!mlafter searching online this file seems to be...

  3. fix windows defender detecting nvwgf2umx.dll as virus?

    in Windows 10 Gaming
    fix windows defender detecting nvwgf2umx.dll as virus?: Since yesterday, windows defender has alerted me with a threat found.this threat is in: C:\Windows\System32\DriverStore\FileRepository\nvacig.inf_amd64_20170d282843d8a7\nvwgf2umx.dlland is detected as a Trojan:Script/Wacatac.H!mlafter searching online this file seems to be...

  4. Windows Defender Detects Safe file as Virus

    in AntiVirus, Firewalls and System Security
    Windows Defender Detects Safe file as Virus: My computer recognizes virus-free files as viruses, Why does she do this? please help [ATTACH] [Original Title: problem] https://answers.microsoft.com/en-us/protect/forum/all/windows-defender-detects-safe-file-as-virus/07ee1237-2725-42d4-8fba-0445630a6add

  5. Virus & Malware - MS Defender

    in AntiVirus, Firewalls and System Security
    Virus & Malware - MS Defender: I have a problem with MS Defender updating. It shows weird error that it is not able to download update due to internet connection. I have internet connection always and i dont see that as a challenge while using heavy download. Kindly suggest....

  6. Have you any information about the priority of detection between Windows Defender and other...

    in AntiVirus, Firewalls and System Security
    Have you any information about the priority of detection between Windows Defender and other...: While I enabling Windows Defender and installed other anti-virus software on the same machine at the same time. I found that Windows Defender can detect the suspicious file before another. Why is it? I am gathering more information to compare Windows Security product with...

  7. Virus Detected by Windows Defender

    in AntiVirus, Firewalls and System Security
    Virus Detected by Windows Defender: Split from this thread. I have the same virus detected by my windows defender was detected 50 minutes ago. I don't own any of the apps you have installed that might have caused it but that happened to me. I own a Surface Pro 6, i don't know what to do so please help me....

  8. Virus infected MS Defender

    in AntiVirus, Firewalls and System Security
    Virus infected MS Defender: I am on windows 10, a program asked me to disable defender to continue the install, I stupidly did, now a virus slowing my laptop and controlling my browsers default search engines, etc.. ,also it adds exclusions automatically to defender to specific things like (Windows...

  9. Windows Defender detected virus TrojanDownloader

    in AntiVirus, Firewalls and System Security
    Windows Defender detected virus TrojanDownloader: Hey, My windows defender has started detecting a virus named 'Trojandownloader:JS/Fakepack' since yesterday. And its detecting every time I turn on to my laptop. So I just started a full scan for my system. All the files were scanned in a duration of 1 hour but 3 files were...

  10. Windows Defender Virus and Threat Detection

    in AntiVirus, Firewalls and System Security
    Windows Defender Virus and Threat Detection: Windows Defender Virus and Threat Detection turns off and won't restart https://answers.microsoft.com/en-us/windows/forum/windows_10-security/windows-defender-virus-and-threat-detection/a5ac7da0-b8d0-4fed-9ac4-0ecc992a2059"