Windows 10: Inquiry Regarding Windows 11 Free Upgrade Eligibility

Discus and support Inquiry Regarding Windows 11 Free Upgrade Eligibility in Windows 10 Software and Apps to solve the problem; I am writing to inquire about the free upgrade to Windows 11, which I understand is being offered due to the end of support for Windows 10.Could you... Discussion in 'Windows 10 Software and Apps' started by ellie.yu, Apr 28, 2025 at 10:32 PM.

  1. ellie.yu Win User

    Inquiry Regarding Windows 11 Free Upgrade Eligibility


    I am writing to inquire about the free upgrade to Windows 11, which I understand is being offered due to the end of support for Windows 10.Could you please confirm whether this upgrade offer is available only for individual customers, or if it also applies to business and public sector customers?I would appreciate your clarification on this matter.

    :)
     

  2. Windows 10 to Wiindows 11 eligibility regarding recent nptice that Windows 10 will not be supported after October 2025

    I just had notice that my Windows 10 Home computer will not be supported after 2025 and is not upgradable to Windows 11. However after running PC health check it said only problem was the CPU processor which is Intel Core i5-7200U CPU @2.5GHz and which is on their list of CPUs supported by Windows 11? so why isn't my computer eligible for the Windows 11 system?
     
  3. yarraTB Win User
    Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz - is it eligible for windows 11?

    Hi Windows Technical Support team,

    Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz - is it eligible for windows 11?
    As per the below article
    Windows 11 System Requirements (microsoft.com)

    • Processors/CPUs (Central Processing Units): 1 Ghz or faster with 2 or more cores and appearing on our list of approved CPUs. The processor in your PC will be a main determining factor for running Windows 11. The clock speed (the 1 Ghz or faster requirement) and number of cores (2 or more) are inherent to the processor design as it was manufactured and are not considered upgradable components.

      As per this description the above configuration is eligible for windows 11 upgrade

      but

      Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs

      this is not mentioned in windows 11 supported processor list, hence it is not allowed to upgrade to window 11.
    I also installed PC Health Check app to see if my PC can run Windows 11 or not, except the process not mentioned in eligible list, rest everything was green, that means it is compatible/eligible to upgrade to windows 11?

    can you please check this?
     
  4. JonGrimes Win User

    Inquiry Regarding Windows 11 Free Upgrade Eligibility

    Windows 11 Pro Upgrade from Windows 10 Pro Edition

    No but after it installed the malfunctioning Windows 11 upgrade it was listed as Windows 11 Pro. Microsoft Windows support advised I reinstall Windows 10 Pro and said that Windows 11 is really only meant for new PC's that come with it preinstalled. MSI website doesn't list my 2020 GT76 Titan dt-039 notebook on their Windows 11 upgrade eligibility list so I guess that's why the Windows 11 Pro upgrade failed. I suggest being careful with trying the Windows 11 upgrade despite it stating my notebook was capable of running Windows 11 it was wrong. Luckily I have the original Windows 10 Pro USB Flash drive because the Windows 11 Pro upgrade was so incomplete I had no way of reverting notebook back to Windows 10 without reinstalling from a USB Flash.
     
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Inquiry Regarding Windows 11 Free Upgrade Eligibility

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