Windows 10: Instagram

Why don't the LIVE videos appear on my Instagram on my YOGA book?

:)

 

can't download instagram

Hi,

In order to diagnose the issue, we suggest that you try the following methods:

Method 1: Run the Windows Store Apps troubleshooter.

Kindly run the Windows Store Apps troubleshooter.
To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• On the left pane, click View all.
• Click Windows Store Apps.

Method 2: Clear Windows Store app cache.

We suggest that you manually reset the Windows Store app cache
and then try to download the Instagram app again. To manually reset, follow the steps below:

• Click Start.
• On the search bar, type CMD, and right-click CMD
  from the results.
• Click Run as administrator.
• Type wsreset, and press Enter.

Let us know how it goes for us to assist you further.

 

instagram on surface book 2

Hello,

Thank you for writing to Microsoft Community Forums.

1. Are you trying to download Instagram from Microsoft store?
   
2. Since when are you facing this issue?
   

If you are downloading Instagram from the store, I suggest you to try the following troubleshooting methods and check if that helps.

Method 1: Run inbuilt troubleshooter for Store app.

Steps:

1. Tap on Windows + I on the keyboard.
   
2. Select Update & Security option.
   
3. Click on Troubleshoot option.
   
4. Tap on Windows Store Apps and
   Run the troubleshooter.
   

Method 2: You can also try the steps from the following article to fix issue with

installing application.

Reply back with the information, to help you further.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

Unable to update Instagram from Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort to work on this. However, in order to help you further, please reply with the following details:

• What is the error message you receive when you try to update Instagram?
  
• Does this issue occur with any other application?
  

You can refer the following troubleshooting steps mentioned below and see if that helps:



Method 1: Resetting Store



Since you are unable to update Instagram, you can try resetting the Store application and see if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type wsreset and click on
   OK.
   
3. One Command Prompt window will open and will reset the Store.
   
4. Once Store is reset it will be relaunched. Once relaunched, please try updating Instagram.
   

Method 2: Uninstalling and reinstalling Instagram



If resetting store didn’t help, you can try uninstalling and reinstalling Instagram and see if that helps. Please follow the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Apps.
   
3. Click on Apps & features.
   
4. Scroll down, look for Instagram and click on it.
   
5. Click on Uninstall.
   
6. Once the app is uninstalled, Navigate to Store search for
   Instagram and install it.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator