Windows 10: Install freezes at 2-step verification

My computer suddenly failed and I could not boot into windows or get to a command prompt booting from a usb stick. I ordered a new SSD and am trying to do a clean install. For the third time I’m stuck at the Help us protect your info screen. MS sent a code to my cell phone and I approved it in MS Authenticator. The frozen screen still says Waiting for you to approve request xxxxxx. I waited 10 hours the last time before giving up and restarting. The dots are frozen and not circling.Could my bsod problem and this repeated install fail be due to the same cause, such as a failure of the motherboard? I assumed the bsod was the result of SSD failure. My old SSD is a 6-year-old Samsung 840.

:)

 

Turning off 2 step verification

Having recently upgraded my PC to windows 10 I was prompted to 2 step verification. the logic and reason is sound. However since doing this I cannot get into my hotmail.co.uk using my iPhone. I found a link to the
solution when I removed the authenticator app on my phone. Only to find a similar issue dated 2013. I have logged in via my PC running Windows 10, my laptop running windows 7 Professional and an ipad going in via safari. NO WHERE is this option visible.

Turning off 2-Step Verification

• In “Signing in & security” section of My Account, select 2-Step Verification. Sign in with your username, password, and verification
  code if asked.
• Select Turn off 2-Step Verification.
• A pop-up window will appear to confirm that you want to turn off 2-Step Verification. Select OK

How can this be achieved. I use emails on my phone for work being self employed and it is causing me issues.


As this problem seems to have been around for a few years surely there must be a resolution now. I really do not want to have to drop my Hotmail account as it is widely known, but if no solution is available I will have no option.

 

Turning off 2 step verification

i have the 2 step verification DISABLED under my settings yet when i try to retrieve mail it keeps asking me to logg into google and it takes me thru process and gives me an authentication code. What must i do with this code? I dont want the 2 step verification!!!

 

Remove 2-step verification on Skype

Hi,

Thank you for posting in Microsoft community. I will certainly assist you with the issue.

I suggest you to turn off the two-step verification in the Microsoft account and check if it helps.

Refer to the steps given in the link below:
http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Note: If two step verification is turned off, you will have to verify your identity with security codes periodically, when there might be a risk to your account security.

Hope this helps. Get back to us for further assistance.