Windows 10: install from W7, runs for seconds then black screen with cursor

Discus and support install from W7, runs for seconds then black screen with cursor in Windows 10 Installation and Upgrade to solve the problem; I lose explorer.exe shortly after logon. If I click on Firefox or other app, it comes up and stays up, but rest of the screen goes black. No issues at... Discussion in 'Windows 10 Installation and Upgrade' started by glenb, Jul 2, 2015.

  1. GLENB
    glenb Win User

    install from W7, runs for seconds then black screen with cursor


    I lose explorer.exe shortly after logon. If I click on Firefox or other app, it comes up and stays up, but rest
    of the screen goes black. No issues at all with previous W7 install. HP Pavilion, not sure of all hardware particulars. Took HD to another computer, does the exact same thing. Also, I downloaded the latest ISO image the night
    before, because I had an older ISO image installed on a different computer that also failed to a black screen. It has
    completely different hardware, but same results!

    ctrl-alt-del brings up task manager, and I tried running explorer.exe from there, it only lasted a few seconds before it reverts to black screen again. Now two completely different computers with different video, cpus, etc do exactly the same thing. Power settings are now set to never sleep, and never power down, no help there either.

    ???

    TIA for any suggestions....



    :)
     
    glenb, Jul 2, 2015
    #1
  2. MIKEGLIN
    mikeglin Win User

    Windows 10 killed my pc!

    I started installing the upgrade this morning on my w7 desktop, all was going well, it said relax or something like that and let it carry on installing. When I came back some time later the screen was black. On restarting it gets to the blue window logo
    and the goes black every time with just the cursor on the screen. HELP.
     
    mikeglin, Jul 2, 2015
    #2
  3. SHABS74
    shabs74 Win User
    Windows 10 install problems on Acer R3700

    Hi all

    I have been trying to install Windows 10 on my Acer R3700 net top PC now but keep running in to issues.

    I am installing through Windows update, from Windows 7 Home Premium.

    • On my first attempt, half way through the install, I got a black screen (with no cursor) that remained for hours. I reset and it reinstated W7.
    • On my second attempt, I installed the latest NVIDIA drivers through Windows update, and tried again. This time, no black screen, but installation hanged at 84% complete and 38% configuring settings. This remained for hours, so I reset it and it reinstated
      W7.
    • On my third attempt, I did a clean boot, uninstalled the graphics driver completely, tried again, but this time I got the black screen again as in my first attempt. Reset, reinstated W7.
    • On my fourth attempt, I did a clean boot (as in, I never bothered to reinstate everything from my last clean boot), I reinstalled the latest graphics drvers, uninstalled Microsoft Security Essentials, removed all USB devices and internet ethernet cable
      right after W10 had finished downloading and tried again through Windows update. This time it hanged at 84% again, and 38% configuring settings, for 17 hours.

    What on earth could be the probem? This is very tiresome, as each time you have to redownload W10 and every time I reset my computer I'm worried I'm doing the hard drive damage.

    Can anyone shed some light on this, or should I just give up and stay with W7?

    Thanks.
     
    shabs74, Jul 2, 2015
    #3
  4. TOPGUNDCP
    topgundcp Win User

    install from W7, runs for seconds then black screen with cursor

    Since You upgraded from Windows 7 to Windows 10. I suspect that there's some third party softwares you installed in Windows 7 that are not compatible with Windows 10 and can cause funny things to happen.

    Windows 8/8.1/10 are more forgiving and would let you take the HD and put in another PC with different hardware and would re-install the drivers for it. However, you still have the same problem with both PC's. I suggest

    • Disable all the startup items: Right click on taskbar->Task Manager->Startup and disable all non MS items.
    • WIN + R->msconfig->services tab. check on "Hide all MS services" then click on "Disable All"
    • Download: ShellExView - Shell Extension Manager For Windows, unzip and run as Admin
    • From Menu: Options->Filter By Extension Type->Context Menu then click OK.
    • Select all Non MS extension and click on the red button to disable all of them.
    • Reboot.

    Hope this helps !!!
     
    topgundcp, Jul 2, 2015
    #4
  5. GLENB
    glenb Win User
    Hello,

    Thanks for advice. Followed your instructions exactly, and was able to see all non-MS stuff disabled. Rebooted and
    no help, still goes to black screen. So, started uninstalling anything that even remotely might cause the OS problems.
    The only app that would not uninstall completely was DisplayLink Core. Not sure why. Nothing I did in the uninstall process helped
    either. Removed all monitors from the system except the main central monitor.

    Just for fun, I took latest ISO image and installed it on a new, fresh computer. It installed with no issues! FX 8-core
    machine with SSD and 8Gb.

    Oh well...
    I guess I will have to run my business apps on the old W7 machine, and the new high horse power dsp apps on the new machine.

    Take care,
     
    glenb, Apr 4, 2018
    #5
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install from W7, runs for seconds then black screen with cursor

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