Windows 10: Install on Supermicro X10DRi, Monitor Goes Black When Install Disc Starts

This is my 4K video editing super workstation that I built in Aug 2015, and have been running Windows 7 Pro on since.

I bought a new 250GB SSD drive, installed it, disconnected all other drives and am trying to install Windows 10 Pro now.

Prior to this, I contacted Supermicro to verify that this board is compatible with Windows 10 and that was an affirmative from them.

So today, I got the new drive installed and power up the machine, watching the Supermicro logo and BIOS post messages on my screen. Then the BD-RE drive starts to read the Windows 10 install disc and the monitor goes black. And stays black. The LED on the drive stopped flickering after a minute. But still no display. It has been 18 minutes now and still now display.

Just to be sure, I cycled the power and put in my Windows 7 DVD and after a long period of black screen (about a minute), I get the installer window in 640x480 16 colors. So I shut down and power back up and put in the Windows 10 DVD. But this one never loads. I just used this install media to build two other workstations this week, so the media is good.

Hardware is:

Supermicro X10DRi motherboard
dual Xeon E5-2667 CPUs
128GB RAM
MSI GTX1080Ti
Pri display: HP LP3065
Sec display: LG 31MU97B
Boot drive (blank) Crucial 250GB SSD

I've already wasted half the day on this failed attempt. Is there anything else, perhaps a BIOS setting? that I can try before I shelve this and just reinstall a new Windows 7 setup?

:)

 

Install on Supermicro X10DRi, Monitor Goes Black When Install Disc Starts

This is my 4K video editing super workstation that I built in Aug 2015, and have been running Windows 7 Pro on since.

I bought a new 250GB SSD drive, installed it, disconnected all other drives and am trying to install Windows 10 Pro now.

Prior to this, I contacted Supermicro to verify that this board is compatible with Windows 10 and that was an affirmative from them.

So today, I got the new drive installed and power up the machine, watching the Supermicro logo and BIOS post messages on my screen. Then the BD-RE drive starts to read the Windows 10 install disc and the monitor goes black. And stays black. The LED on
the drive stopped flickering after a minute. But still no display. It has been 18 minutes now and still now display.

Just to be sure, I cycled the power and put in my Windows 7 DVD and after a long period of black screen (about a minute), I get the installer window in 640x480 16 colors. So I shut down and power back up and put in the Windows 10 DVD. But this one never
loads. I just used this install media to build two other workstations this week, so the media is good.

Hardware is:

Supermicro X10DRi motherboard
dual Xeon E5-2667 CPUs
128GB RAM
MSI GTX1080Ti
Pri display: HP LP3065
Sec display: LG 31MU97B
Boot drive (blank) Crucial 250GB SSD

I've already wasted half the day on this failed attempt. Is there anything else, perhaps a BIOS setting? that I can try before I shelve this and just reinstall a new Windows 7 setup?

 

Install on Supermicro X10DRi, Monitor Goes Black When Install Disc Starts

Hi Weiss,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Is the computer connected to any Domain Network?
   
2. Was your computer in a RAID Configuration?
   

I suggest you to remove all the external devices expect the mouse and keyboard and
Create Windows 10 installation media
using USB drive instead of DVD and check if you are facing the same issue.

Give it a shot and let us know of any changes.

 

Install on Supermicro X10DRi, Monitor Goes Black When Install Disc Starts

The computer is not configured for RAID.

A network cable was plugged in, but it's just on a regular router/home network.

I made a USB key install media and tried it, but the system went black screen for a while, then booted into Windows 7.