Windows 10: Install over Windows 7 has problems - can I reinstall over Windows 7

Right click the start flag, select Command Prompt (Admin) give admin approval and run this command

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

It should put a SFC Details.txt file on your desktop.

 

Attachment 95013

Sorry - I didn't expect to post what you wanted piecemeal - but that's the way it's working out.

 

Having trouble getting the reliability history. I typed "reliability history" (without the quotes) in the Search bar and received a Bing search results page. How do I get the Reliability Tool?

 

Control Panel\System and Security\Security and Maintenance\Reliability Monitor

It should have come up in the search box. If you a 'my stuff' category, try that after you type it in.

 

Another real quick way...go to settings and start typing reliability

 

Eval of RKILL Log:

Code: Checking for processes to terminate: * C:\Windows\System32\SDIOAssist.exe (PID: 3344) [WD-HEUR] 1 proccess terminated![/quote] O2Micro Flash Memory Card Windows Driver by O2Micro International LTD.
This is the software driver package for the installed O2Micro Flash Memory Card Reader. The driver package is required in order for the O2Micro Flash Memory Card Reader to function properly and is the software that allows your computer to communicate with this hardware device.
Home - O2Micro.com

You might want to check if there is an updated driver for this?

Code: * MMCSS => \SystemRoot\system32\drivers\mmcss.sys [Incorrect ImagePath] * SystemEventsBroker => %SystemRoot%\system32\svchost.exe -k DcomLaunch [Incorrect ImagePath] * WSService => %SystemRoot%\System32\svchost.exe -k wsappx [Incorrect ImagePath] * CompositeBus => \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_912dfdedc3d2f520\CompositeBus.sys [Incorrect ImagePath][/quote] These can probably be fixed using DISM tool, would you agree @essenbe? [Although the SFC (below) doesn't mention these.]
The "missing services" tends to be a bug that shows up in RKILL every once and a while.

Understood about the caregiver stuff. *Wink
Can you please provide the list of installed programs, using Ccleaner?

Open Task Manager and go to the Details tab. Click at the top of the column CPU to sort by descending usage. Watch it and see if you can identify the process which peaks at that moment - it may give us a clue.

Please upload the log. I can be found at C:\AdwCleaner\

Not a problem at all.

SFC eval:

Code: 2016-08-08 18:38:52, Info CSI 00004492 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2016-08-08 18:38:52, Info CSI 00004499 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2016-08-08 18:38:52, Info CSI 0000449a [SR] This component was referenced by [l:125]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10586.0.RemoteFX clientVM and UMTS files and regkeys" 2016-08-08 18:38:52, Info CSI 0000449d [SR] Could not reproject corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll"; source file in store is also corrupted 2016-08-08 18:38:54, Info CSI 00004509 [SR] Verify complete[/quote] The opencl.dll is a Windows bug - nothing is wrong with your SFC scan. What version Windows do you have on this thing? I thought this bug was fixed by MS.

 

Attachment 95023

I think there's only one day showing because I just re-installed Windows 10. If you need more data, I'll wait a few days and resend. However, it looks like explorer.exe is a problem.

 

Just going back to this post:

Did you have Avast installed on the W7 system when you upgraded? If so, your user profile(s) and possibly the system has been corrupted. I've just spent the better part of the last 3 days working on a W7 system upgraded to W10 while Avast was still installed. It had terrible problems, and although I've got it in working condition, it still has remnants of problems which will ONLY be corrected by a clean install. *Sad

Were you able to get Reliability History to come up? What errors are we seeing there? Never mind - I am just seeing your post above.

 

Explorer.EXE is a problem. You may be infected. The correct file is explorer.exe (no capitals). I need to see the ADWCleaner log please.

 

In Task Manager, in the Details Tab, click on the Name column to sort alphabetically. Highlight Explorer.EXE (not explorer.exe), right-click and select Open file location. Where does that process reside? The normal explorer.exe resides in C:\Windows.

 

@simrick if he will run Dism /Online /Cleanup-Image /CheckHealth , it should tell whether any corruption is found and whether it can be fixed by DISM. It won't fix anything, just scan the files for corruption.

If it can be repaired, I would try:
Dism.exe /online /cleanup-image /StartComponentCleanup

Then Dism /Online /Cleanup-Image /RestoreHealth

Then sfc /scannow. Run it three times with a reboot in between each time, or until it says 'no integrity violations found.

 

Okay, but for the sfc /scannow, all he had was hash mismatches for opencl.dll - which is not a problem, as was supposedly fixed by MS. *Confused

 

Thank you. Nothing of interest there.

 

@essenbe. Have a look at his explorer.exe - he has 2 of them running concurrently, and their PIDs are astronomical.
I have one computer that was booted this morning and the PID is on 580.
I have another that has been on and off, sleeping over the course of 4 days and the PID is 6536.
I have a 3rd machine that has also been on and off, sleeping for about 4 days as well, and it's PID is 4336.

He has two instances, from a repair install today - and the PIDs are 11K and 12K. I think we need to look at the installed programs, and also try troubleshooting with a clean boot. What do you think?

 

@Nisko can you please answer post #68? I don't see the Explorer.EXE in your screenshot - is it in there now or not?