Windows 10: Installation black screen on reboot, no cursor

Discus and support Installation black screen on reboot, no cursor in Windows 10 Installation and Upgrade to solve the problem; Upgrading from windows 7 to 10, started install at around 10:30am and left it....around 2:30pm it started the large circle with the % in the centre,... Discussion in 'Windows 10 Installation and Upgrade' started by STEVE91, Sep 11, 2015.

  1. STEVE91 Win User

    Installation black screen on reboot, no cursor


    Upgrading from windows 7 to 10, started install at around 10:30am and left it....around 2:30pm it started the large circle with the % in the centre, and again left it for another hour or so and came back to a black screen, no cursor or anything.

    I waited until about 7:30 and still nothing and did a reboot by holding the power button down. On restarting, I get the windows 10 logo with the spinning dots, and then it cuts to black with no cursor. The CPU light does what it would usually do on startup, and when it first cuts to black but then the screen seems to change to a different black (if that makes sense?!) and the light only blips extremely quickly with a long period before it blips again

    i know this is another update gone wrong post but I can't seem to find any with the same problem, just similar ones. I've read it can take a long time, but it's been nearly 11 hours and is very frustrating!

    i'm not mega pc savvy, I get 2 options when I boot, and I've looked and there's no option for me to do a safe boot, or to revert back go windows 7. If I leave it on black screen for too long it automatically goes into sleep mode.

    thanks everyone!

    :)
     
    STEVE91, Sep 11, 2015
    #1

  2. Windows 10 Install Fails On Reboot

    While I was not looking at my desktop screen the Windows 10 installation rebooted to a black screen with a blinking cursor. I rebooted, watched the Bios text scroll by, and was left at the black screen with a blinking cursor. Need a little help!
     
    JamesMitchellJr, Sep 11, 2015
    #2
  3. Black screen on Windows 10 installation no cursor

    Alright i will help you to contact them,

    First go on the link i gave you: http://bit.ly/1OhFqRq

    Once on there scroll down and click the Device, Phone, or xbox link (it should open another window), then in that windows click the 'Windows, desktop laptop or tablet' then click
    'Technical Support' link. Then Click the 'Chat with a Microsoft Answer Tech' link.

    You will then be put in a waiting line and once their ready you will be chatting to a Microsoft
    engineer, just tell them what you told me and they will help you resolve your issue!

    YOU HAVE TO BE LOGGED IN TO DO THIS SO MAKE SURE YOU ARE!

    Still having trouble, just reply to me i will help!

    Good Luck Installation black screen on reboot, no cursor :)
     
    ellisn1258, Sep 11, 2015
    #3
  4. dalchina New Member

    Installation black screen on reboot, no cursor

    Hi, there's a huge amount of material on this if you search for 'Windows 10 boot to black screen' e.g.
    Problem: After installation Windows 10 boot into black screen with cursor!

    Possible causes include:
    - problem with display driver (including needing to use an earlier version e.g. AMD Catalyst)
    - having an installed program (in Win 7) that conflicts with the upgrade
    - the 'two monitor/display' scenario described in the above

    I'd suggest doing a bit of research and describing what you've tried of the various solutions and approaches widely documented.

    My first attempt to upgrade failed with somewhat similar symptoms- this was because I had a certain program installed.
    Note that some recommend uninstalling your AV before upgrading.

    Hopefully you made a disk image of your Win 7 before starting the upgrade. Good luck
     
    dalchina, Sep 12, 2015
    #4
  5. Willgf89 Win User
    Hi there I am having this same problem only I was able to boot and run windows fine for a day or 2 but now I cannot u boot .... I know how to reinstall a os however I don't have a disc or usb to boot from. ...
     
    Willgf89, Sep 12, 2015
    #5
  6. dalchina New Member
    dalchina, Sep 12, 2015
    #6
  7. dalchina New Member
    Willgf89, could you describe
    a. exactly what happens when you try to boot- what do you see?
    b. what might have led to you not now being able to boot?
    (Power outage, installing a program, knocked laptop off table....*chuckle)
     
    dalchina, Apr 4, 2018
    #7
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Installation black screen on reboot, no cursor

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