Windows 10: Installed Anniversary Update on SB, Windows Updates are failing

Discus and support Installed Anniversary Update on SB, Windows Updates are failing in Windows 10 Updates and Activation to solve the problem; Hello all, I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran... Discussion in 'Windows 10 Updates and Activation' started by Drakoner, Aug 3, 2016.

  1. Drakoner Win User

    Installed Anniversary Update on SB, Windows Updates are failing


    Hello all,

    I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran Windows Update and it downloaded and wanted to install more device drivers.

    Most of those drivers failed to install and it won't let me re-install them.

    Can anyone please tell me why this is happening?

    Screenshot #1:
    Dropbox - 1.jpg

    Screenshot #2:
    Dropbox - 2.jpg

    setupapi.dev.log:
    https://www.dropbox.com/s/zahs8a5767...i.dev.log?dl=0

    :)
     
    Drakoner, Aug 3, 2016
    #1
  2. Helheimr Win User

    Intel Corporation driver update for Intel(R) HD Graphics 520 - Error 0x800705b3

    Hi all,

    I have been able to resolve my problem.

    I can confirm that manually forcing the installation of the plain Intel drivers from the Intel website works and I used that as a workaround for some time. But, then I tried to install the Anniversary Update and it failed, see this thread:

    http://answers.microsoft.com/en-us/surface/forum/surfbook-surfupdate/anniversary-update-fails-restoring-your-previous/55aaef02-84ee-4379-9bdc-312c491af7a9


    I have now correlated the failed Anniversary Update to this issue Error 0x800705b3 in Windows Update for the graphics card.

    My solution;

    • Make sure your SB is undocked, not using any external screen.
    • Uninstall the Intel Display Adapter completely, select "remove drivers"
    • Your SB will now be using the Nvidia GPU or a generic driver (NOTE! I have an SB with an additional GPU. Not sure what happens if you do this on a device that does not have 2 GPU. I think it will switch to a generic driver and still work, i.e. you will
      see your screen....but I'm not certain. Try this at your own risk.)
    • Open command prompt in admin mode
    • do pnputil -e to get a list of all installed drivers
    • look for "Intel Display Adapter" drivers and note the "oem###.inf" names of all of those
    • do pnputil -f -d oem###.inf for each of those "oem###.inf" names to force removal of all of the drivers, including old ones, for the Intel Display Adapters from the windows/system32/driverstore
      (yes, all of them)
    • reboot
    • now, do Windows Update as usual and enjoy it finding and properly installing the latest MS approved Intel Drivers for your graphics card
    • Now, the update to Anniversary Update will also be successful.

    I'm at loss why this is necessary, but I'm just happy my SB now works OK and all drivers are updating as expected. Hope it works for you too.
     
    Helheimr, Aug 3, 2016
    #2
  3. sumenWin Win User
    Windows 10 Anniversary update fails to install 76% into the installation process

    Hi All

    Windows 10 Anniversary is not installing

    Received the update via windows update and it failed during the restart and installation phase.After that it wasn't present in windows update.

    I then deleted the anniversary update files from C/Windows/SoftwareDistribution/Downloads and also the anniversary files from C/

    then downloaded the windows 10 update assistance from Microsoft and it downloads the windows 10 Anniversary update and does the same thing, restarts and installs and then fails at 76% and restores the pc.

    What can I do ?

    Using Lenovo flex 2 14 on windows 10 version 1511
     
    sumenWin, Aug 3, 2016
    #3
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Installed Anniversary Update on SB, Windows Updates are failing

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