Windows 10: Installed Office 2016 Pro Plus on new laptop, but parts of it double listed in Start menu...

Yesterday I finally installed Office 2016 Pro Plus one of 5 legal copies with key on my new-ish Lenovo Legion 5 laptop with Windows 10.GeekSquad's repeated attempts to install over a year of service contract failed.I looked to see if any Office was on my computer beforehand and found nothing.I was able to type in my key successfully, and have been able to use Word, Excel, PowerPoint.But my Start menu shows these and other part of Office with a blue-font "New" under each.When I try to open and use any of these, Microsoft says my key is invalid.I know my key is valid, because I bought a 5-copi

:)

 

Unable to install Microsoft office 2016 professional plus

I have a similar problem where a Office Professional Plus 2016 32-bit version has failed to install and is still unresolved. Here are my steps and the additional links from Microsoft which may work for you (but which have still not resolved my own problem)

Office 2016 Installation problem

Installing on a Windows 10 Desktop 8gm Rm running Office 2010 32-bit.

Microsoft advised us to first uninstall our old Office 2010 before installing the new Office 2016 program. Our Office 2010 had run well for 6 years, but that is when the installation problem began.

When trying to install the OFFICE 2016 32-bit package, it quickly stops with the following error:

When clearing that error, it always shows second error:

We researched blogs and found this problem to be very common whenever an older Office version was uninstalled prior to installing Office 2016, and we followed all the following suggestions (with full reboots each time).

1. RAN SFC on drive C: and found no errors.
   
2. Ran RUN %ProgramData% and renamed Office.help to Office.Help.Old
   
3. Ran the MS Program Install and Uninstall Troubleshooter.
   
4. Ran a Clean Boot.
   
5. Ran Control Panel - in startup found Windows Installer was on and set for Manual.
   
6. Went back to VLSC site 6 more times and downloaded a fresh Office 2016 (32-bit version) in case any files were corrupt, but I still got the same install messages.
   

Below are links to Microsoft that have worked for some, but not all, users. I believe Using Windows 10 UNIVSTALL (before) running the Office 2016 ISO file either removes an important registry entry, or inserts one that causes the new install to fail. Hopefully one of these will help you.

Microsoft Links

• Error 1401, 1402 or 1406 when you install an Office program or open an Office program or document
  
• Microsoft Setup Bootstrapper has stopped working
  

 

Office 2016 programs are not grouped under Microsoft Office 2016

Hi,

To address your concern, you can compress the view of your Microsoft Office programs inside a single folder in the Start Menu. To do this, follow the steps below:

• Go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs.
• Right-click on a blank space, click New > Folder.
• Rename the New Folder as Microsoft Office 2016 (or any name that you want).
• Highlight all the Microsoft Office 2016 programs.
• On your keyboard, press Ctrl + X (make sure that all programs are highlighted).
• Double-click Microsoft Office 2016 folder (the folder that you've created).
• On your keyboard, press Ctrl + V.
• Wait until all the programs are moved to the new folder.
• Check the Start Menu if the settings are saved.

Let us know the outcome after you perform steps above for us to assist you further.

 

Office pro plus 2016

Hi Raymond,

Thank you for your reply.



To answer your questions:-

• Where did you purchase the product key? Is it from a retailer? -- No.
• Did you get an error message when you open the file? -- No there has never been any error message.
• When you say "I have checked the files on 2 other computers and they open faultlessly", did you save it to an external drive and opened it to different computers? -- Not exactly. I have local storage on my home network (a Western digital hard
  drive) connected to my router by ethernet cable. The files in question are on this hard drive accessible by 2 other computers (each of which has the same Office suite installed as my laptop).
• Does the issue happen to specific files? – Difficult to be specific in that so far the screen fault has been present on 5 word files (all calendar documents) and 2 Excel files.
  

Just to be clear I do not have Office 365 Home, I have Office pro plus 2016 which, when installed has required a valid key to take off the 30 day ‘timer’. I have noticed no difference in functionality between before entering the key to
that after the key has been entered. My question remains, therefore, am I correct in stating that (apart from the reminder that a key is required) Office pro plus 2016 functionality does not change as a consequence of entering a valid product key within the
30 day period?



Hope this helps clarify matters.