Windows 10: Installed vs Total RAM

I have recently upgraded my RAM from 2x8gb using two slots to 4x8gb RAM. The models used are identical. However my system only uses half of my RAM. In BIOS I see all 32GB installed. Here is my system info.I have tried the most common suggested solution change the boot memory from advanced performance settings but it does not help.

:)

 

Issues with total memory size of dedicated available RAM

Hello Gevorg,

Thank you for posting your concern in Microsoft Community an we regret for the inconvenience.

From the description provided, I understand that the motherboard you are using has 4 DIMM slots which supports up to 8 GB of dedicated RAM.

To be able to understand the issue better. let us know how are you viewing the total memory size of dedicated available RAM in your PC.

Now, in one case, if you are using more than one module of RAM, and the frequencies at which they operate are not the same. There will be two outcomes:

• The modules will conflict in terms of DIMM frequencies and it will declare memory failure.
• Instead of downclocking one or more RAM/s, the motherboard will reject the ones from being accepted.

In order to ascertain if the hardware is correctly configured, I suggest you to check the system information in the BIOS settings. Refer to the manufacturer provided manual to know more about on how to access the BIOS settings.

In another scenario, your computer may also be allocating part of your RAM to other hardware modules, such as your network hardware.

As a secondary workout, I suggest you to increase the Virtual Memory and check if it helps. Follow the steps below.

• 
  Click Windows key + R to open the RUN command utility and type
  msconfig.exe, then press ENTER.
  
• 
  Click on Boot option and select advanced options.
  
• 
  Check the maximum memory box and change the value accordingly.
  
• 
  Click on Apply and Ok to save changes and click Restart the computer.
  

Hope the above information is helpful.

Thank You.

 

Ram problems

Hi,

To better assist you, please answer the questions below.

• What is the full specifications of your computer?
• Which type of RAM are you trying to install?
• Have you checked if the total RAM is detected in the BIOS?
• Have you tried installing just the 8 Gb RAM and see if the system detects it?
  

We suggest that you contact the computer manufacturer for information on how to enter the BIOS and how to set the default settings. Also, you can ask them if there is an available update for the BIOS.

We're looking forward to your response.

 

Installed physical RAM vs Total physical RAM

Hello everyone,

I tried to install 16 GB of RAM to my computer, instead of the initial 8 I had. But when I add the new RAM (in total 4x4 GB of RAM, and they are the same kind). the installed RAM increases to 16 but the total physical RAM hence the total usable RAM remains
8 GB.

I want to point out, I am NOT talking about available physical memory, but TOTAL, compared to installed.





(Sorry the system is not English, but this is a screenshot from System properties so the titles follow each other the same way.)

I have a 64-bit Win 10, so that is not the issue.

BIOS sees all four modules, and there is no indication that the GPU uses the extra memory.

Tried to change the paging file size, but didn't help.

I am at a loss. Especially because only appears over 8 GB of memory, no matter which module goes into which socket.

Thanks in advance, hope someone can help.

Cheers,

Matt