Windows 10: Installing Creative Zen on laptop

I bought a new Creative Zen V Plus. It comes with an Installation CD. my laptop has no cd drive. At the Creative Zen site I find a 'firmware' download. Is this the same as the 'Installation' cd ?

:)

 

Creative Zen MX 8 Problems

As this seems to be an issue with your Creative device, it is not within the scope of support of this community. You need to contact Creative for the further support:

Creative Worldwide Support - ZEN MX

Creative Discussion Forum

 

Creative Zen MP3 player unable to transfer any music to Windows Media Player

Hey, Snowy!

Thanks for following up on this. I picked up a Creative Zen Micro at a garage sale and am trying to get it hooked up. I will install the driver you suggested, but can you specify which Creative software I should use? Do I have to use the Creative software
or can the device content be managed in other ways?

Thanks!

 

Creative Zen MP3 player unable to transfer any music to Windows Media Player

Hi, I'm not sure if anyone has managed to solve this or if anyone's even interested in the thread anymore, but recently I had the same problem and it seems to be a driver issue with the Zen.

I resolved the issue by downloading a driver updater called Drivermax. It's free and can be downloaded here:

DriverMax

Once the program has been installed, connect the Zen up to the computer. Search for Device Manager in the Control Panel and under 'Portable devices' right-click on Zen sleek and press 'uninstall device'.

On the newly installed Drivermax, click scan. It should take a few minutes but once finished, there should be an 'update detected' message for 'Creative Zen sleek'. Click update.

Once finished, unplug the Zen and reboot the computer.

When you plug the Zen in again, the computer should reinstall the Creative software with the driver update now included and you should have a 'docked' Zen.

Best of luck.