Windows 10: Installing Hyper V detects extra generic PnP monitor

Hi Guys,

First post here. I have a MSI GS70 Stealth Pro laptop. One fine day, when i plugged it into a external monitor , it did not display proper. I dont know how to put it into words, but it got confused with the number of monitors. The image below explains it much better.





Also in Device manager, it would show me two Generic PnP monitors.

Please note - this would happen even if I unplug the external monitor.

After some tinkering, I found out that installing Hyper V will cause this problem. So if i do a reset and go back to window 8, install windows 10, everything is fine. As soon as I install Hyper-v the display problem starts happening. If I installer Hyper-v it becomes Ok again.

I've had this laptop for 2 years, and this problem only suddenly appeared. I sent it for repairs, and they sent it back after a hard reset to window 8.1. I am going crazy, is this a hardware fault or a software issue? Any pointers would be greatly appreciated.

:)

 

generic pnp monitors detected

Hi,



Thank you for posting your query in Microsoft Community and we appreciate your interest in Windows 10.

I can understand, how frustrating it can be, when things don’t work as expected.

We apologize for the inconvenience caused to you.

I'd be glad to help you.



I would suggest you to follow these methods, mentioned below, to fix your issue.

Method 1:

You may update the Display Adaptor driver from Device Manager manually and check, if this helps.

•Press (Windows key + X) and click on “Device Manager”.

•Expand “Display Adaptors”.

•Right click on the 'Display Adaptors' and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.

If the issue still persists, follow the Method 2.

Method 2:



Uninstall and reinstall the Display Adaptor
driver and check, if it works. Refer to the following steps to uninstall the
Display Adaptor driver from the Device Manager.

a. Click on Windows key + X and then, select Device Manager.

b. Locate and expand “Display Adaptors” in the Device Manager Window.

c. Right-click on the “'Display Adaptors” and click on “uninstall" to uninstall
Display Adaptor driver.

d. Restart the computer and check, if it works.

If the issue still persists, follow the Method 3.



Method 3:

I suggest you to reinstall the latest Display Adaptor driver in compatibility mode and check, if it works.

Follow these steps to install the Display Adaptor driver in compatibility mode.

1. Download the latest Display Adaptordriver from the manufacturer’s website.

2. Right-click on the setup file and click on "Properties".

3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.



Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.

 

generic pnp monitors detected

Hi

I upgrade my windows 7 to 10.

Now I have 2 generic monitor in the device manager detected instead of there real devices ( both are Samsung monitor).

Now on my disaply setting, I only have a screen 1|2, and not 2 separated.

got AMD 7900 card.

what should I do ?

 

Did you ever find an answer to this issue? I am experiencing it as well!