Windows 10: Installing Realtek audio drivers using 'Add legacy hardware' is bluescreening my computer,...

From Aboit Fewdays I booted up my computer to find I can't hear any audio coming from my headset plugged into my PC's audio jack Font and Back. Aslo Microphone does not working. The Realtek audio drivers seemed to have disappeared for some reason this isn't letting upload any screenshots. None of the output devices say Realtek audio and none of them work with my headset. I have tried uninstalling and reinstalling the Realtek audio drivers https://download.msi.com/dvr_exe/mb/realtek_audio_R.zip . I have also tried from differance source, like Realtek Official Website , & Some d

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Installing Realtek audio drivers using 'Add legacy hardware' is bluescreening my computer, Windows 11.

The BIOS update seemed to have worked. However, I tried to reinstall the Realtek drivers and they still didn't appear and adding them as legacy hardware still blue-screened my computer.

 

Installing Realtek audio drivers using 'Add legacy hardware' is bluescreening my computer, Windows 11.

Yesterday I booted up my computer to find I can't hear any audio coming from my headset plugged into my PC's audio jack. The Realtek audio drivers seemed to have disappeared (for some reason this isn't letting upload any screenshots). None of the output devices say Realtek audio and none of them work with my headset. I'm also experiencing the code 10 error (this device will not start) for my high definition audio controller under the system devices. I have tried uninstalling and reinstalling the Realtek audio drivers (off https://www.intel.com/content/www/u...el-nuc-12-enthusiast-kit-mini-pc-nuc12sn.html ) but they still won't appear under 'Sound, video and game controllers' in the device manager. So, I tried adding it as legacy hardware but after I 'Next' my computer blue screens and restarts. Here's the blue screen error message.

Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

What failed: RTKVHD64.sys

System information:

Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz

MSI GTX 1050ti 4GB

16 GB DDR4 RAM

ASRock B360M Pro4

256 GB SSD

1 TB HDD

 

Realtek Audio Driver - Add Legacy Hardware causes BSOD

Your motherboard is almost new. Legacy drivers are for out of date hardware.

It looks like the Realtek driver is not installed, and trying to install a Legacy driver from Realtek is very likely to cause BSOD

if the driver installs at all.

It's best to use the driver provided by the mfg of your motherboard.

(Realtek point this out on their download pages - or still did a couple of years ago).

While you are at the ASUS download page also download and install any other newer driver versions that may be available.

If you continue having BSOD with the Realtek driver installed also update the BIOS if a newer version is available.

｜｜ASUS USA

- After you get the driver sorted out, go over the Sound settings and make sure Speakers are set to default.

(assuming you are using the speaker output on the machine. External speakers in monitors\TV use HDMI or Displayport for audio

via Nvidia HD Audio, which comes with your Nvidia graphics drivers)