Windows 10: Intel 520 Display Adaptor stops mouse cusrsor working. It disappears when not scrolling

Win 10. Surface Pro 4.The mouse cursor disappears as soon as I stop scrolling. Happens with all mice so is not mouse driver related as far as I can tell. It suddenly started doing this last week around June 1st 2022. Also, the touchpad stops working at the same time. I finally narrowed it down to the Intel display adaptor. However, if I revert back to the Microsoft basic display adaptor driver it all works but that does not support multiple monitors.I have tried downloading the latest drivers SurfacePro4_Win10_18362_21.061.12819.0 but this does not fix the problem.I rolled back to the previ

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display adaptor stopped error code 43

display adaptor stopped error code 43 Intel(R) HD Graphics

 

Intel(R) HD Graphics 520 throws error: Windows has stopped this device because it reported problems (code 43)

I own a HP Spectre 13 2016 (Model Number: Y4G37PA#AB5) running on Windows 10 Home Version 1903 64-Bit. Recently I noticed that the brightness functionality of my computer does not seem to work. When the buttons are clicked, nothing is displayed on the screen, nor is the brightness changed. The Windows notification panel has also disabled the brightness slider.

I checked the Device Manager and have noticed an error being thrown by Intel(R) HD Graphics 520. I have no other display adaptors installed. When I click the properties of the Intel(R) HD Graphics 520, it shows the following error in the Device Status:

Windows has stopped this device because it reported problems (code 43)

When I launch the DirectX Diagnostic Tool using dxdiag command from the Start Menu, I can see under Display > Device it is written Microsoft Basic Display Driver, with the following error in notes:

There is a problem with the Intel(R) HD Graphics 520 device. For more information search for "graphic device driver error code 43". Following this search prompt, I have tried the following:

1. Uninstalling the display driver by Right Clicking Intel(R) HD Graphics 520 in device Manger: The result of this was the computer restarting and then completely glitching out with a black screen.
   
2. Updating the Driver By right clicking and searching automatically: The result was the message Best driver for your device are already installed.
   

I am hoping that you could help us resolve the Error Code 43. So that the computer can use the Intel HD Graphics 520 device.

Thank you.

 

How do I change scroll direction of a mouse NOT listed under Mice?

Thanks; yes, those are great directions and did work to change the direction of the wired mouse that came with the computer. But the mouse I'm using doesn't show up as a mouse in the hardware list, so I can't follow the rest of those steps. I need the mouse to appear on the list of mice in order to complete this sequence.