Windows 10: Intel Audio Service Errors

I have anew HP Probook laptop and keep getting an error in Reliability Manager that the Intel audio service has stopped (see below). Any ideas why?



I have two audio controllers in Device Manger. What does the Intel one do as the PC is configured to use the Realtek audio?




:)

 

After running Audio troubleshooter error: 'one or more audio service isn't running'

Hi Peter,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you receive the error message: 'one or more audio service isn't running', this might have occurred due to the audio services.

I suggest you to restart the service, set it to automatic and check if it helps.

Step 1: Stop the Windows Audio service.

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Stop.
• Restart the computer.

Step 2: Start the service and set it to automatic:

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Properties.
• Start the service, set
  Startup type to Automatic.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Intel RST Services

Hi,

In a Windows computer, if a service is not running you can manually start a service. For us to assist you, we recommend that you follow the steps listed below to start the service:

• On the search field, type Services and then press Enter.
• Locate Intel Rapid storage technology service.
• Right click on Intel Rapid storage technology service and then press
  Start.

Let us know how it goes and if you need further assistance, feel free to post back.

 

No audio device is installed (How to fix?)


Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

First step as mentioned is to reinstall the Intel Display Audio.