Windows 10: Intel Bluetooth Error Status 45

While connecting my jbl stone speakers bluetooth fails to do so. On troubleshooting it says no bluetooth found. In device manager Intel Wireless Bluetooth is having a code 45 error.


In spite of the fact that my wireless mouse works easily. Bluetooth was working fine previously and I have connected numerous devices previously.

:)

 

Bluetooth is missing and status is hardware device is not connected. (Code 45)

We appreciate your detailed reply, Clement. Do you see Error 45 when viewing the status of the Bluetooth adapter in Device Manager?

This error occurs when Windows fails to recognize the hardware device connected to the system. To diagnose and fix this problem, we suggest that you
run the hardware troubleshooter. Before running the tool, make sure to enable Bluetooth on your computer.

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• Click Hardware and Sound.
• Under Device, click Hardware and Devices.

We also recommend that you
update your device drivers especially the Bluetooth driver. While it's likely you already have the most recent driver, if you're having trouble with a device, you can try fixing it by updating the driver or reinstalling it.

If the issue persists and to help us further identify the cause of this issue, we would like to know the following information:

• What is the make and model of your computer?
• Which type of device are you trying to connect via Bluetooth? (Headset, mouse, keyboard, etc.)
• Does the Bluetooth status or indicator light turn on when enabling Bluetooth on your computer?

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

Windows 10 Bluetooth error code 45?

Hi Monil,

You will see this error when a previously connected device is no longer connected to the computer. This error code is only used to indicate the disconnected status of the device and does not require you to resolve it. You can just simply reconnect the device
to resolve the problem.

If you continue getting this error even after reconnecting the device, we suggest running the Bluetooth troubleshooter. Here's how:

• Click the Start menu button, type 'troubleshoot', and press
  Enter.
• Select Bluetooth, and Run the troubleshooter.

Alternatively, you can also follow Sheshanarayana Ravishankar's guide on this
thread to resolve the issue.

Let us know if you need further assistance.

 

Windows 10 corrupted bluetooth error 45 cannot be turned on

Hi ridhwaans,



Thank you for writing to Microsoft Community Forums.



I understand that the Bluetooth device on the motherboard shows as Hidden Devices in Device Manager and you are unable to use the Bluetooth feature. We will certainly assist you with this issue.



Usually, we get the error Code 45 if the device is not connected or detected. However, we can try a few steps and check if we get the Bluetooth feature working.



For better clarity, please let us know:

• Are you aware of any changes after which you are facing the issue with Bluetooth devices?
  
• What is the BIOS firmware version (date) that is currently installed on the motherboard?

Meanwhile, let us try few steps:



Method 1: Update Chipset Driver and Bluetooth Driver.

I would suggest you to download and install the latest

Chipset Driver from Gigabyte website for your motherboard. Restart the computer.

Once the Chipset driver is installed, then download the
Intel Bluetooth Driver (Win10 ver.1909 supported)



If the issue persists,

Method 2: Run Intel Update Utility

Based on the motherboard specification, I see that the Bluetooth driver is of Intel.

I would suggest you to run the
Intel Driver and Support Assistant to check if there are any new updates for the device.



If issue persists, please check the BIOS version. Based on my research,

the latest BIOS released by Gigabyte if of 2019/12/09. However, I would suggest that you contact the motherboard manufacturer for running the BIOS updates.



Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee
that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



Let us know the status and we will assist you further.



Aditya Roy

Microsoft Community – Moderator