Windows 10: Intel Bluetooth not functional

Hi!

I have seem to run into some issues with my Compute Stick m3, and W10 (2004). On the stick there is an Intel Wireless-AC 8260 + Bluetooth 4.2 hardware available.

It was working fine until few days ago. After updating W10 I got some crashes on shutdown related to BTHport.sys. Bluetooth is no longer functional and I have noticed that the Device Manager keeps refreshing every 5 seconds or so. When I uninstall the BT device, refreshing stops, and Windows automatically reinstalls drivers (Or I can do it manually). When the driver is installed for the first time - a number of enties is listed under BT in the Device Manager and everything works fine. I am able to connect any BT device.

Upon the first restart, however, there is only Intel Wireless Bluetooth entry left under the BT in Device Manager, and no BT connection is available. Fix/Scan BT reports that it cannot enable the BT. Refresh keeps happening...

Tried few different Intel BT drivers - No luck,

Any advice would be appreciated!

Thank you!

:)

 

Bluetooth Technology Gets Faster With Bluetooth 3.0

From its annual All Hands Meeting in Tokyo this week, the Bluetooth SIG formally adopted Bluetooth Core Specification Version 3.0 + High Speed (HS), or Bluetooth 3.0. This latest iteration of the popular short-range wireless technology fulfills the consumers' need for speed while providing the same wireless Bluetooth experience – faster. Manufacturers of consumer electronics and home entertainment devices can now build their products to send large amounts of video, music and photos between devices wirelessly at speeds consumers expect.
Bluetooth 3.0 gets its speed from the 802.11 radio protocol. The inclusion of the 802.11 Protocol Adaptation Layer (PAL) provides increased throughput of data transfers at the approximate rate of 24 Mbps. In addition, mobile devices including Bluetooth 3.0 + HS will realize increased power savings due to enhanced power control built in.


"Like Ricky Bobby in Talladega Nights, this latest version was 'born to go fast,' said Mike's Blog, Ph.D., executive director of the Bluetooth SIG. "Utilizing the 802.11 radio was a natural choice as it provides efficiencies for both our members and consumers – members get more function out of the two radios they are already including in devices, and consumers with Bluetooth 3.0 + HS products will get faster exchange of information without changing how they connect. We are excited to expand the possibilities of the PAN."

This newest version of Bluetooth technology builds on the inherent qualities of the current 2.1 + EDR version, including Simple Secure Pairing and built-in, automatic security. And as with all versions of theBluetooth specification, v3.0 + HS provides developers, manufacturers and consumers with the benefit of backwards compatibility, enabling both the expansion and enhancement of this technology with every new specification release. Once products reach the market, the easiest way for consumers to learn which devices are compatible with other Bluetooth enabled devices is to visit the Bluetooth Gadget Guide.

Applications
With the availability of Bluetooth version 3.0 + HS, consumers can expect to move large data files of videos, music and photos between their own devices and the trusted devices of others, without the need for cables and wires. Some applications consumers will experience include:

• Wirelessly bulk synchronize music libraries between PC and music player or phone
• Bulk download photos to a printer or PC
• Send video files from camera or phone to computer or television

Availability

The Bluetooth SIG's formal adoption of the specification is only the first step in the product lifecycle. News out today from wireless chip manufacturers and Bluetooth SIG member companies Atheros, Broadcom and CSR shows the second step – getting silicon solutions to device manufacturers – is already underway. End products for consumers are expected to be in the market in 9 to 12 months.

Technical Specifications
This new specification release includes several major enhancements (learn more here - page requires member login):

• Generic Alternate MAC/PHY (AMP)
• 802.11 Protocol Adaptation Layer (PAL)
• Generic Test Methodology
• Enhanced Power Control
• Unicast Connectionless Data

Source: Engadget

 

Intel Wireless Bluetooth This device cannot start. (Code 10)

Hi,



Thank you for replying.



I apologize for the delayed response.



We would suggest you to try uninstalling the drivers completely from the computer and reinstalling it from the computer manufacturer website. Refer the steps mentioned below:

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Bluetooth.
   
3. Right click on Intel Wireless Bluetooth device and select
   Uninstall device.
   
4. Now, select the checkbox for Delete the driver software for this device.
   
5. Download the drivers from computer manufacturer’s website and install them.
   

Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Intel Bluetooth Only Shows Up on 3168

I have an interesting issue with the Acer Aspire A515 laptop. I recently upgraded to a gigabit internet connection with a new dual band router. Of course my laptop having a little Intel 3168 WiFi card single band + bluetooth wasn't going to do it. So I go and grab myself my nice Intel 8265 WiFi card dual band + bluetooth and put it in. The WiFi works great no issues but no bluetooth. So I try my 7260, 7265, and 8260 cards. All having the same issue. I can establish an 866 link with the router but no bluetooth. Testing them in other machines shows the bluetooth so I am convinced that it is this particular laptop. I have also grabbed the latest Intel drivers, no change. Any suggestions welcome.

Testing Already Done:

• Booting up Linux (No bluetooth)
  
• Windows updates (No bluetooth)
  
• Reinstalling Windows 10 (The laptop has a 7th gen i7 so W7 / W8 is not an option) (Still no bluetooth)