Windows 10: Intel display drivers

Using Windows 10 Home version 6004 on Lenovo C340 – Ideapad with Display Adapters – IntelR UHD Graphics 620 and driver version 15.40.45.5126 at start in November, 2019. Since 1st July auto updating has been unsuccessfully trying to install driver version 26.20.100.7323 with Error Encountered message – “A current driver on your PC may be better than the driver we’re trying to install. We’ll keep trying to install”. However, Update History driver updates for every instance states –“ Intel Corporation Display 26.20.100.7373 Successfully installed on 01/07/2020”. This keeps happening with every auto update. On 30/08/2020 I accessed the Intel Driver Support Assistant and downloaded driver version 27.20.1000.8587 to install figuring that might succeed where 26.20.100.7373 was failing. However, the process went into a restart loop every time. The Graphics 620 Events Log between 30.08.2020 16.58.44 and 17.03.26 records:



Device configured oem40.inf

Device configured oem24.inf

Device not started igfx



The above repeated three times until I canned the process.

Bizarrely enough under the Graphics 620 Properties Driver tab the Driver Version shown is 27.20.100.8587

However, as above, the Update History driver updates are only showing 26.20.100. 7323

Win 10 does not allow selective exclusion of updates from the automatic process and only allows pausing for up to 35 days.



Does anyone know how to successfully install this driver update or exclude from the auto updating?

:)

 

Problem with intel and Geforce Display driver

Hi Marcus,



Thank you for posting your query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

For a better clarity of your issue, please answer these queries below:

• Do you receive any error code or error message?
• What is the make and model of the pc?

I would like to inform you that, you need to login to the PC using the Microsoft Account, to check, if that helps.


Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



I suggest you to sign out from the current user account, restart the PC and login to the either administrator account or the Microsoft account to check, if that helps.



Then refer to the Microsoft article link below and check, if the issue still persists.



Sign in with a Microsoft account:

http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

This issue could occur due to corrupted or incompatible display adaptor device driver or graphic card driver on your system.

Please follow these methods below, and check, if it helps.

Method 1:



Uninstall and reinstall the Intel and Geforce Display driver and check, if it works. Refer to the following steps to uninstall the Intel and Geforce Display driver from the Device Manager.



a. Click on Windows key + X and then, select Device Manager.

b. Locate and expand Intel and Geforce Display driver in the Device Manager Window.

c. Right-click on the Intel and Geforce Display driver and click on “uninstall".

d. Restart the computer and check, if it works.

e. Download the latest Intel and Geforce Display driver from the manufacturer’s website and reinstall it.



If the issue still persists, follow the Method 2.

Method 2:

This issue occurs due to the outdated Intel and Geforce Display drivers may not be compatible.

The Intel and Geforce Display drivers could be compatible with the previous version of Windows, rather than Windows 10.

If the issue still persists, I suggest you to uninstall the Intel and Geforce Display drivers and reinstall the latest Intel and Geforce Display driver in compatibility mode and check, if it works.

Follow these steps to install the Intel and Geforce Display drivers in compatibility mode.

1. Download the latest Intel and Geforce Display drivers from the manufacturer’s website.

2. Right-click on the setup file and click on "Properties".

3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Please refer to the below article “How to: Install and Update drivers in Windows 10” by Mr. Andre Da Costa to update the drivers:

How to: Install and Update Hardware Drivers in Windows 10


Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.

Please feel free to contact us with more information, if you face any issues with Windows.



Thank you.

 

Intel HD Graphics Display Driver Windows 10

Hi Harpinder;

First, I want to thank you for replying and offering a possible solution to this problem. It is appreciated.

Second, don't assume that I didn't follow instructions or that I don't use web search (google/bing). I do. I use it heavily.

Third, the solution and instructions given did NOT work for me. No matter what I did - including extracting the Intel drivers and pointing the update drivers action to the extracted folder - I could not get the update to install. It always gave me the
"you have the latest drivers" response. However, you did prompt me to think about another process I might try...

Forth, what did work for me is this...

• Download the Intel HD5000 drivers from this location. It is OK just to download the exe. But do NOT run the installer... just save it: Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]
  
• Open Device Manager
• Open properties for Display Adapters > Intel HD Graphics 5000
• Click Driver tab and then Uninstall button.
• In the uninstall confirmation box, click the checkbox to "Delete the driver software for this device"
• Click OK to proceed with the delete. The system will need to restart, and when it does it will come up with the Microsoft Basic Display driver listed in the Device Manager > Display Adapters.
• Do NOT run scan for new hardware.
• Run the Intel HD5000 driver installer that was downloaded in step #1.

Those are the steps that worked for me. It would be great to hear feedback on the steps that worked for others.

 

Display Driver Intel HD Graphics Drivers for W8(R) has quit and recovered

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with display driver on Windows 10, we will help you with this issue.

• Do let us know when exactly you get this error message?

This issue might have occurred due to corrupted/ incompatible/ outdated display drivers, try the below and check if it helps.

I suggest you to uninstall and re-install the display drivers in safe mode and check if it helps.

Step 1: Try to place the computer in Safe mode with Networking.

Refer: Start your PC in safe mode in Windows 10


Step 2:Uninstall and update the display driver

Steps to uninstall the drivers for the Display Adapter.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter
  and click on Uninstall.
• Restart the computer.
• Do the same as above steps, right click on the
  Display Adapter and click on Update Driver Software.

Also, visit the computer manufacturer’s website and install the drivers being found.

Hope it helps. Reply to the post with an updated status of this issue to assist you better.