Windows 10: Intel driver error

Greetings,


I've already tried asking this in another forum.


I have two problems and I think they're related:

1. My display is set to turn off after 10 minutes, but it doesn't
2. When I go into Device Manager, Intel Dynamic Platform and Thermal Framework is already expanded. Intel Dynamic Platform and Thermal Framework Manager is showing in an error state. The properties says "Windows has stopped this device because it has reported problems. Code 43"

I would normally start troubleshooting steps, but since I'm dealing with a driver I'm worried that I might make things worse. I have thelatest version of the driver. HP Support Assistant says there are no new updates.



How can I fix the driver error?


Thanks,

Shane.

Windows 10 version 1909 build 18363.1256

:)

 

Startup error on discontinued Intel driver

Hi David,

Windows 10 update remove the Intel WiDi driver due to compatibility issue. We suggest uninstalling the Intel WiDi driver from Control Panel to avoid it from showing up every time you start your computer. To do this, kindly follow the steps below:

• Press Windows key + X on your keyboard.
• Select Control Panel.
• Click Programs.
• Choose Programs and Features.
• Click Intel (R) WiDi Driver and hit Uninstall.
• Restart your computer.

Let us know goes.

 

Startup error on discontinued Intel driver

the message appears again on restart after uninstall

 

Custom Driver : Intel HD Graphics & ATI Combo (Alpha) - by nIGHTmAYOR

according to laptop support page they do list an old downloadable driver for intel for windows 7 , weather this is related to there being several variants of that laptop or this laptop has switchable graphics i may just suggest you reset the bios and see if things change , if yes you may be able to apply step 2 , if not then apply step 4 and call it today , you are still better off being on the high performance gpu .

Out of curiosity can you take a snap shot from Settings > System > Display. Scroll down and click the “Graphics Settings” ?