Windows 10: Intel Driver & Support Assistant - Sorry, something went wrong ...

Latest Intel Driver & Support Assistant 20.4.17.5 - fails to scan the system and shows a red message:
"Sorry, something went wrong while trying to scan."

This started failing a few weeks ago April 2020, apparently it cannot scan Intel RST 14.8.16.1063 anymore even if it is the latest available for the DELL XPS 8700.This used to work fine before and DSA was stating that the Intel RST was up to date and it has been installed for over 2 years without causing this issue.
Something has changed in the latest Intel DSA and it fails the scan unless I uninstall Intel RST.
This seems like a bug added recently, what was changed ? Is there a newer version of Intel DSA to fix this bug ?
Tried with different Windows versions and builds and fails even after a clean install of windows.
Windows 10 Pro x64, Build 18363.815 and also insider builds 19041.208 and 19624.1000 with the same results.




:)

 

Intel® Driver & Support Assistant 19.9.38.6

Changelog:

• Improved device and driver detection.
• General bug fixes and improvements.

Download

 

Latest Intel Driver & Support Assistant v. 3.2.0.9

In September 2017, the Intel® Driver Update Utility (Intel® DUU) transitioned to the Intel® Driver & Support Assistant (Intel® DSA) to improve functionality and enhance support.

What is the Intel® Driver & Support Assistant?

It's a restructured version of the previous Intel® Driver Update Utility.

Improvements allow it to:

• Easily identify drivers installed by Intel and third-parties

• List available driver updates

• Scan for system and device information to assist with customer support troubleshooting

• Host the main interface on the Intel Support website

• Provide integrated support

• Combine several Intel support tools into one location

• Intel® Driver Update Utility, Intel® System Identification Utility, and Intel® System Support Utility

• Provide links to other support information

Intel® Driver & Support Assistant

 

Intel Driver & Support Assistant Update Failure

I'm running A Sony Vaio with Windows 10 Build 1803. Intel HD Grapics 4000 Ver: 10.18.10.4885. When I run the tray app it says there's an update for Intel Driver & Support Assistant. I click on download and I get this