Windows 10: Intel Graphics Control settings left black screen

Discus and support Intel Graphics Control settings left black screen in Windows 10 BSOD Crashes and Debugging to solve the problem; When adjusting settings in my intel graphics control centre on my dell xps laptop, on windows 10, I moved the hue slider all the way left which caused... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Cameron Hart sa20707, Dec 25, 2020.

  1. Intel Graphics Control settings left black screen


    When adjusting settings in my intel graphics control centre on my dell xps laptop, on windows 10, I moved the hue slider all the way left which caused the screen to go black, and I can't change it back because I can't see anything. The blue light intensity was zero, I don't know if that has helped cause the problem. I've tried pressing control alt f8, with no results. Please help.

    :)
     
    Cameron Hart sa20707, Dec 25, 2020
    #1

  2. Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

    Hi Evan,

    I realize that you get a black screen after restarting computer. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the PC?

    • Does the issue reoccur if you remove the Intel HD 3000 graphics card?

    Suggest you to follow all the steps from this article to check if that helps.

    Troubleshoot black screen problems: https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

    Keep us informed to help you further.
     
    Srimadhwa B, Dec 25, 2020
    #2
  3. Black Screen after Installing Intel (R) HD Graphics Driver

    There seems to be no clear answer about Intel HD Graphics driver causing trouble with screens. Having wandered throughout the internet, I realized no solution was working for me. Then I went back to my computer to study the installation logs. It is from
    there that I found the problem with black screen upon installing intel hd graphics drivers. Apparently, installation always stopped due to the computer's power plan/policy. It happens that the intel graphics driver won't work with the default Balanced Power
    Plan, which seems to be the default when installing Windows 10 1803. Therefore, to correct the black screen, I entered into Safe Mode and reinstalled the problematic intel graphics driver, then went to the Control Panel > Hardware and Sound > Power Options.
    Under the Balanced (recommended) option, I selected Change plan settings > Change advanced power settings, then expanding the 'Intel (R) Graphics Settings > Intel (R) Graphics Power Plan', I set both On battery and Plugged in to "Maximum Performance". Then
    I restarted my computer and voila! It worked. No black screen again.
     
    LemurLeison, Dec 25, 2020
    #3
  4. Intel Graphics Control settings left black screen

    Black screen after installing Intel HD Graphics 630 driver

    The screen turns black as soon as Intel HD Graphics 630 drivers are updated.

    All other drivers are installed and updated.

    Everything works normally until the driver is being installed. During the installation process the screen goes black. The cursor does not appear and the keyboard is still lit.

    Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore
    using the Microsoft Basic Video Adapter.

    However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.

    I tried these possible solutions:

    • I tried to install several versions of the driver, which were available on the dell website itself or on the intel website, and all of them had a black screen during the installation.
    • I disabled Windows Update because it was Installing the driver automatically and the screen was turning black after a few minutes, so it doesn't work too.
    • I have also completely uninstalled the nvidia and intel drivers using DDU and tried to install hd graphics 630 drivers, but the black screen still persists.
    • Tried to update using the device manager. Same thing, screen still turns black.
    • I also tried to use an external monitor to see if there was video, the issue persists.
    • I already contacted dell and intell support, noboby seems to have a solution.

    Laptop: Dell Inspiron 15 Gaming 7567
    Windows 10 Pro version 1903
    Bios version 1.10.0
    Intel HD Graphics 630
    NVIDIA GeForce GTX 1050 Ti
    Intel Core i7-7700HQ
     
    ThiagoBarbosa9, Dec 25, 2020
    #4
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Intel Graphics Control settings left black screen

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