Windows 10: intel graphics driver and october 2018 feature update problems

Hello,

I have a laptop with intel 620 graphics and it will not recognize the october 2018 feature update 1809.

I am aware that there was a audio driver issue with a recent intel graphics driver update.

My driver version is still 23.20.16.4973 that includes an old audio driver that is not effected by the feature update.

I know that I need a more recent intel driver for the feature update to proceed.

Should I wait until Intel releases a compatible video and audio driver for the 1809 update

through windows update?


MB

:)

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Intel HD Graphics Driver

Hi Jim,

Thank you for posting in Microsoft Community.

This issue might have caused due to the outdated drivers of the Graphics display card.

Let's try the below steps and check if it helps to resolve the issue.

I would also suggest you to update graphics drivers.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer:
How to update the graphics card drivers

If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Windows 10 April Update - Intel Graphics Driver problem

Hello,

I'm having a problem since I updated to the Windows 10 April 2018 update. When I try to open WPF applications, such as Visual Studio, I get nothing but a blank screen. This problem seems to have to do with the Windows 10 April update and the Intel HD Graphics
drivers that are installed on my computer. The problem did not occur in version 1709 or any previous version. Visual Studio loads normally when I disable hardware acceleration in the Visual Studio settings, and other WPF apps load normally too when I disable
hardware acceleration system-wide using a registry tweak. These applications also seem to work normally in safe mode. I also tried reinstalling, installing the latest version and installing the version from my laptop's manufacturer's website of the graphics
driver, but nothing seems to work other than going back to version 1709 or using the registry tweak. I'm currently on version 1709 because I reverted back.

Is there a way I could solve this, or should I wait for this to be solved by Microsoft or Intel?

Laptop:

• HP Pavilion 15-p287nd
• Intel Core i5-5200U with Intel HD Graphics 5500
• Windows 10 x64 version 1709 (reverted back from 1803)

Screenshots:

• Visual Studio:
  https://imgur.com/a/R0msVt5
• Different WPF App:
  https://imgur.com/a/6n8Wvqn