Windows 10: Intel + nvidia display driver freezes my laptop instantly in windows 10 but in all other...

Discus and support Intel + nvidia display driver freezes my laptop instantly in windows 10 but in all other... in Windows 10 Drivers and Hardware to solve the problem; Driver issues. So bascially, I need to play minecraft bedrock tho so i need this upgrade. PLEASE HELP. My specs are: Nvidia geforce gt 520m, intel i3... Discussion in 'Windows 10 Drivers and Hardware' started by Devatrish Sinha, Nov 14, 2023.

  1. Intel + nvidia display driver freezes my laptop instantly in windows 10 but in all other...


    Driver issues. So bascially, I need to play minecraft bedrock tho so i need this upgrade. PLEASE HELP. My specs are: Nvidia geforce gt 520m, intel i3 2310 lenovo z570 laptop, intel hd 3000 display adapter and geforce 391.95 graphics driver

    :)
     
    Devatrish Sinha, Nov 14, 2023
    #1

  2. [Critical Bug] Intel + NVIDIA Laptop Freeze Problem

    Inspiron 7577 / GTX 1060 / Win10 v.1803

    Okay, I understand that it is Windows, not NVIDIA, causing the issue. But the thread is called "Intel - NVIDIA Laptop Freeze Problem" so I am just reaffirming that my NVIDIA-GPU laptop is experiencing the issue.

    I want to add my name to the list of users experiencing the bug, in hopes that it will expedite the hotfix/update from Microsoft. I know that my computer is already in the affected list.

    Anyways, I just installed Win10 v1803 and I still get the freezing, primarily in chrome/edge/firefox/opera etc. I'm really surprised this problem has existed for so long.
     
    billgratesmichaelsoft, Nov 14, 2023
    #2
  3. AMD + NVIDIA Laptop Freeze Problem

    I am writing a new thread to mention an issue about AMD + NVIDIA laptops using NVIDIA Optimus technology. This seems to be a very old (+8yo!) bug reported first for INTEL + NVIDIA configuration, but it was partially fixed for INTEL by cooperative work between Intel and Microsoft. It doesn't seem to be fixed for AMD though.

    Observed issues:

    1. Laptops utilizing NVIDIA Optimus technology have 0.5 second stutter on integrated GPU when using particular Windows UI elements:

    • Clicking on wifi/speaker/battery icon
    • Right clicking on Desktop
    • Using "lock account" option in Start Menu / Your account name
    • Clicking on Restart/Shutdown in Start Menu
    • Sometimes when using browser (I can't tell exact moments)
    • Sometimes when maximizing minimalized apps
    • Sometimes when changing resolution or opening apps
    2. Laptops stutter on battery power. Happens on both AMD and NVIDIA, but never on both at the same time. What does it mean:

    • Hibernating a laptop and waking it up will most likely make AMD stutter entire system every 10-20 seconds. Turning on NVIDIA-powered app will make stutters disappear for that time.
    • Turning on or restarting laptop will make NVIDIA GPU stutter every 10-20 seconds when dGPU is used. Turning off an app that requires NVIDIA GPU will make stutters disappear for that time.
    As you can see from the observed issues, the 1st point is exactly the same issue INTEL+NVIDIA setup laptops had in the past (and partially still have).

    This issue was first reported for INTEL here:

    [Partially Fixed] Intel + NVIDIA Laptop Freeze Problem - Microsoft Community

    dGPU Switch and Freeze Problem | NVIDIA GeForce Forums

    Solved: dGPU Switch and Freeze Problem - Intel Communities

    But I have also found topics speaking of similar issues on AMD+NVIDIA powered laptops:

    HP Omen 15 mouse freeze on Windows 10/11 - HP Support Community - 8223478

    Legion-5-15ACH6H-half-second-stutters-when-opening-certain-programs - English Community - LENOVO COMMUNITY

    dGPU-wake-up-freeze - English Community - LENOVO COMMUNITY

    From what I have seen Lenovo and HP brands are affected by this issue, but it might be way more spread considering this is an NVIDIA Optimus issue with AMD+NVIDIA configuration.

    The 0.5 stutter looks like this:

    And the stuttering every 10-20 seconds is like this:
     
    Przemysław Kochański, Nov 14, 2023
    #3
  4. Intel + nvidia display driver freezes my laptop instantly in windows 10 but in all other...

    Laptop started using Microsoft Basic Display Adapter and not my Intel and Nvidia drivers.

    -Whenever i open Dxdiag, under display i shows Microsoft Basic Display Adapter. Under the render tab, i shows my Nvidia GTX 960m.

    -Whenever I open my games, it won't use the Nvidia GPU ( I have tried setting my nvidia control panel o high performance and manually added my games to the list).

    -Whenever I open Device Manager -> Display Drivers, it only shows 1) Microsoft Basic Display Adapter and 2) Nvidia GTX 960m (It does not show my intel driver)

    -I have tried reinsalling the drivers

    -I have tries troubleshooting the drivers

    PLEASE HELP.
     
    MartinAfable, Nov 14, 2023
    #4
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Intel + nvidia display driver freezes my laptop instantly in windows 10 but in all other...

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