Windows 10: Intel Optane message

Discus and support Intel Optane message in Windows 10 BSOD Crashes and Debugging to solve the problem; Could someone tell me what this message means? Intel... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rca128, Apr 30, 2020.

  1. RCA128
    rca128 Win User

    Intel Optane message


    Could someone tell me what this message means? Intel Optanetm Memory Pinning Unable to load DLL

    'iaStorAfsServiceApi.dll'

    The specified module could not be found. exception from HRESULT: 0x8

    I get this message occasionally.

    :)
     
    rca128, Apr 30, 2020
    #1
  2. JUNAID_A
    Junaid_A Win User

    Check Intel(R) Optane(TM) memory module status

    Hi,



    Thank you for writing to Microsoft Community Forums.



    Congratulations on buying your new laptop! To check which Intel® Optane™ Memory Technology
    is installed in your system and the module’s status, you need to have either of the apps listed below installed on your system:



    • Intel® Optane™ Memory User Interface
    • Intel® Rapid Storage Technology User Interface


    Click on the Start menu and search for any of the apps listed above. Once you find the app, refer the article
    How to Determine What Intel® Optane™ Memory Technology is in Your System
    to know where to look for the module’s status.



    Let us know if you have any other concern related to Windows, we will be happy to answer them.

    Regards,
     
    Junaid_A, Apr 30, 2020
    #2
  3. DAVEM121
    DaveM121 Win User
    Intel Optane Error, Can't Uninstall

    Hi Mike

    I do wish Microsoft and Intel would resolve these bugs in the updates, if it is not Intel RST, it is Intel Optane . . .

    The best thing to do would be to go to either the Intel or Dell Websites, then download and install the current version of Intel Optane, then restart your PCand uninstall Intel Optane, re-installing Intel Optane should fix its installer,allowing you to then
    uninstall it . . .

    https://downloadcenter.intel.com/download/29008...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.

    .
     
    DaveM121, Apr 30, 2020
    #3
  4. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Intel Optane message

    Issues while launching Intel Optane Memory and Storage Management App

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while running the Intel Optane Memory app on your PC. For further clarity on the issue, please respond to the questions below.



    1. Which build version of Windows 10 are you using currently?
    2. What is the make and model of the PC?
    3. Are you using a SSD or a HDD?


    Refer the article
    Which version of Windows operating system am I running?



    Meanwhile, I would suggest you to refer the article
    Fix problems with apps from Microsoft Store     and see if that helps.



    However, if you are using a HP machine, then you can refer to the article

    Error When Starting Intel Optane Memory and Storage Management App



    If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Apr 30, 2020
    #4
Thema:

Intel Optane message

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