Windows 10: Intel RST data at risk warning - how to resolve? (SSD & Intel Optane)

I have an Acer Aspire 5 (A515-51G). (Specs: i5-8250u; 4gb DDR and 16gb Intel Optane memory). I replaced the mechanical HDD with a 240gb Sandisk SSD and did a fresh install of Windows 10 home (ver 20H2).

I updated the drivers from the Acer website, and after it installed the Intel RST (Rapid Storage Technology) I got a warning that data may be at risk.
Is this a genuine error?

It shows the SATA SSD as ok, however the PCIe NVMe SSD (13gb) Controller 3, Port 0 is offline. This also has an option to clear metadata.

I noticed in my Device Manger that under Other Devices PCI Memory Controller and SM Bus Controller both have a yellow triangle with ! mark.

I googled this an found there is an Acer hotfix IRST (Intel Rapid Storage Technology) Driver Hot Fix 16.7.8.1024

Any idea how to resolve this? I am assuming this PCIe NVMe SSD (13gb) has something to do with Intel Optane.

1. should I uninstall RST and replace it with an Optane driver?
2. remove RST altogether?
3. install driver hotfix no sure this is the solution?
4. setting in BIOS?
5. Clean Win10 install?

Any other suggestions appreciated?

Thanks

:)

 

Intel Optane Error, Can't Uninstall

Hi Mike

I do wish Microsoft and Intel would resolve these bugs in the updates, if it is not Intel RST, it is Intel Optane . . .

The best thing to do would be to go to either the Intel or Dell Websites, then download and install the current version of Intel Optane, then restart your PCand uninstall Intel Optane, re-installing Intel Optane should fix its installer,allowing you to then
uninstall it . . .

https://downloadcenter.intel.com/download/29008...

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Intel RST service is not running

Hi,

Thank you for writing to Microsoft Community Forums.

The Intel RST service is for the Intel Rapid Storage Driver. The Intel Rapid Storage Driver provides speed for data transfer and improves the performance for SATA drives or PCIe drives.

• What is the make and model of the computer and motherboard?
  

You can follow the methods mentioned below and check if that helps:

Method 1: Changing the startup type for Service

You can try changing the startup type for the Intel RST service and check if that makes a difference. Please refer the steps mentioned below:

1. Press and hold Windows key + R, to open
   Run dialog box.
   
2. Type serivces.msc and click on
   OK.
   
3. Now, scroll down, look for Intel RST service, right click on it and click on
   Properties.
   
4. Now, under startup type select Automatic from the drop down menu.
   
5. Click on Apply and OK.
   

Method 2: Updating the drivers manually

You can try downloading the latest version of Intel Rapid Storage Driver from the

Intel Website and check if that helps. However, I would suggest checking with the motherboard manufacturer website as well.

If you are using RAID configuration, I suggest you to post your query in

TechNet forums, where we have support professionals who are well equipped with the knowledge on RAID configuration.

Nikhar Khare

Microsoft Community - Moderator

 

Intel Optane(tm) Memory pinning

Hi arun

1

Go to the support page for your PC on the manufacturers website, from there, download the version of Intel Rapid Storage Technology they recommend - do not install that yet . . .

2

Click your Start Button, then just type Intel

From the resulting list, open Intel Rapid Storage Technology

Click the Intel Optane memory tab

Click Disable

Click Yes to confirm and close that utility

3

Uninstall Intel Rapid Storage Technology from the Windows Settings App - Apps

4

Install the new version of Intel RST that you downloaded . . .

5

If none of the above works for you and you have a Dell PC, then you need to contact Dell Support, they are aware of this issue and can resolve that for you . . .