Windows 10: Intel RST problem : I'm lost :-(

Hi,
I'm running Win10 1803 on an Asus X99-A motherboard.
I have Windows installed on a Samsung 1TB SSD, I have 2 WCS 1TB in Raid1 and another WCS 1TB for temporary work.
I have noticed since some times that the Intel RST service is NOT running any more (maybe after some updates ?).

I have asked the Asus help center about my problem. They told me to try to install the IRST_V14.5.0.1081_WHQL driver but I cannot update it, I got an error.
After that, the Asus help center told me to reinstall ??? - My system is working well so I do not understand why I should spend hours to reinstall everything for a single driver.

My question is : what should I do ? - I'm not an expert at all in the drivers scene...

Thanks in advance for help.
Francois

:)

 

Intel RST problem : I'm lost :-(

@xfred53

Do you have the RST Manager running? That has a lock on the .exe. Click the Icon in the taskbar to display the Manager and end the programs, or end it in taskmanager.









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Intel RST problem : I'm lost :-(


Hi, I am not sure why you are having issues downgrading from the V.15 Drivers , I have tried them , as my RAID Array Drives are seen as SSD's not HDDs but they didn't help so I downgraded again. Did you try just rolling the Driver Back in D.M.?

Perhaps try an older Driver like v12.9.4.1000 which is available at WinRaid too and works fine on my system and if it installs then upgrade to the 13.x series Driver. Do NOT install a Driver older than 11.7.xxxx as your system it will likely not boot any longer due to the change in driver Type after 11.7.x.

Forum - Intel RST/RSTe Drivers (newest: v16.0.10.1104 WHQL/v5.4.0.1462 WHQL)

Also Note that your .Net Framework must be upto date for the Intel RST Software to work properly but I think you just have the same Issue as me so.... for the secondary Controller (sSATA)

1. Uninstall the Intel RST software from within the Control Panel > "Programs".
2. Reboot.
3. Open the " Storage Controllers" section of the Device Manager and right click onto the listed "sSATA AHCI Controller".
4. Choose the options "Update Driver Software" > "Browse my computer..." > "Let me pick from a list..."
5. Check "Show compatible hardware".
6. Choose the listed "Standard SATA AHCI Controller" > "Next" > "OK".
7. Reboot.
8. On Reboot the Controller will now be listed under IDE ATA/ATAPI Controllers as a Standard SATA AHCI Controller and you should be able to reinstall the RST Software again ( same version as Driver on Primary Raid Controller)

 

Intel RST problem : I'm lost :-(

Asus Consumer Boards do not use the Intel RSTe Drivers ( 3.x,4.x5.x Series ) only their Workstation (Enterprise) Boards do eg the WS Series. You can check this by checking the Intel OROM (bios) version in the Main Bios , it is likely a 14 Series OROM on X99, so the best Driver is also a 14 Series one. While you can install the RSTe Drivers on the secondary Controller (sSATA) it will cause the RST Software to stop working , at least that is what happens on my Asus X99A-II Board , so I just leave it with the Standard Sata AHCI M$ Driver.

My Primary Controller is currently using Intel's 14.8.18.1066 obtained from WinRaid

Forum - Intel RST/RSTe Drivers (newest: v16.0.10.1104 WHQL/v5.4.0.1462 WHQL)

v14.8.16.1063 is also suggested here :
Forum - Which are the Intel AHCI/RAID drivers?

**note there is a difference in RST(e) (enhanced) and RSTe (enterprise)Drivers