Windows 10: Intel Wireless-AC 9560 often randomly stops working

I've had this problem for quite some time and have tried almost every solution for it - disabling and enabling the network adapter, reinstalling it, cold reboot, resetting BIOS settings and perhaps more that I can't seem to remember right now. These tips offer a temporary fix at best, and soon the problem occurs again.

One general pattern I have noticed is that this happens only when I run an application, but not on every application. Applications like Chrome and Discord do not seem to affect the network adapter whereas if a run an application like a game such as Minecraft or Valorant, the adapter sort of shuts down I guess. It doesn't show any connections.

What I gather from this is that my network adapter stops functioning whenever a demanding application is running. As to why this happens, I have no idea. I plan on taking my laptop to a repair centre soon but I want to hear any suggestions you guys might have.

The laptop is an Asus ROG Hero III.

submitted by /u/wftaq
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:)

 

Cannot install drivers for Network adapter Intel Wireless-AC 9560.

Cannot install drivers for Network adapter Intel Wireless-AC 9560.

 

Problem with Intel(R) Wireless-AC 9560 160MHz

Hi. I was doing my normal work on the laptop AcerNitro5. In one moment wifi has disconnected. It shows in the device manager that Intel(R) Wireless-AC 9560 160MHz isn't working. I tried updating BIOS,
Acer drivers, intel drivers, etc. I'm desperate. I do not know what else can I do... It happened for the first time.

 

Intel Wireless AC 9560 160mhz adapter is experiencing driver or hardware related problems

Hi,

connect the PC to the router via a network cable, then access Windows Update and perform the update.

The result of the command says that there is no wireless interface in the system, probably the driver in use is not recognized by Windows or the driver is corrupt. Try changing the driver or contacting Intel Support:

https://www.intel.com/content/www/us/en/support/products/99446/network-and-i-o/wireless-networking/intel-wireless-products/intel-wireless-9000-series/intel-wireless-ac-9560.html

I don't see the Device Manager screenshot, did you send it?