Windows 10: IntelR HD Graphics 620

Hello everyone,I am on Windows 11 and display drivers IntelR HD Graphics 620 are causing the PC to hang or freeze.I tried updating the driver but still doesn't help. More over I tried uninstalling the driver but it gets installed automatically.Can anyone please help me resolve this issue or let me know if there are any dependencies for this driver?My Laptop Hp elitebook x360 1030 G2 notebookThank you in advance.Best Regards,soyshob

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Laptop - Intel HD 620 issue - Only external monitor displays

Okay, the fact that it is not even detecting the internal display is obviously a problem. But a big clue for me is the fact that if we uninstall the Intel HD Graphics 620 display driver, the display works. That leads me to think that there must be a problem with the display driver.

Here is what I would like to suggest trying:

1) Download the latest driver for the graphics adapter from Dell.
2) Also download the latest driver from Intel directly from here:

Download Intel(R) Graphics - Windows(R) 10 DCH Drivers

3) COMPLETELY uninstall the current display driver. This means going into Device Manager, right-click the Intel HD Graphics 620, choose uninstall device, MAKE SURE that you select the check box that says "Delete the driver software for this device", then click Uninstall. This will make sure that it cannot simply reinstall the same driver again as soon as you reboot.

4) Reboot
5) Install the latest Dell supplied driver.

6) If you still have difficulties at this point, then repeat the same steps but use the driver you downloaded from Intel.

 

Intel(R) HD Graphics 4600

Hi Carol,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to install the game in administrative mode and check if the issue persist.

I suggest you to refer to the below link and check if it helps.

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Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Intel HD Graphic Card 620

What does your computer maker say in its support / driver download section? What does Intel Driver & Support Assistant say? My own Intel HD Graphics 620 [supplied in a Dell computer] is at 27.20.100.9664 dated 1st June 2021 Denis